Reporting to the Coordinator, Transit Service Centre this position supports the division’s strategic goals by promoting the use of Brampton Transit as a viable alternative to the automobile through the delivery of exceptional customer service; which includes up-to-date route information, fare media sales and friendly, courteous service.

• Process and promote fare media sales (tickets, passes & PRESTO fare cards) in a fast-paced environment.
• Sell coffee and snacks.
• Handle cash, debit and credit transactions.
• Handle escalated customer issues.
• Perform refund transactions.
• Provide fare media and change.
• Provide bus routing information as well as assist customers with planning their bus route within the GTA.
• Respond to customer enquiries regarding various fare options.
• Complete inventory cycle counts on a daily, weekly, monthly and annually basis.
• Complete regular restocking duties.
• Ensure all sales are recorded in Point of Sale (CLASS) and Sales Period Operating (SPO) systems.
• Prepare end-of-shift reports and balance high volumes of cash and cards.
• Deposit monies in the safe, ensuring bag contents match the deposit slip and deposit log.
• Secure store area and all assets at close of business.
• Ensure customer waiting areas are clean and free of debris; acting quickly to address any deficiencies.
• Maintain a clean and safe work area.
• Provide assistance in the training of new employees.
• Performs other similar and related duties to this position, as assigned.

HOURS OF WORK: You will be required to work a variety of shifts during the Brampton

Transit Store Hours:

Monday to Friday – 5:45 am to 10:00 pm

Saturdays – 7:45 am to 7:00 pm

Sundays – 10:45 am to 8:00 pm

***The Corporation will provide up to 30 hours to employees, where required, no guarantee of hours

MINIMUM QUALIFICATIONS:

• Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education
• Good written, verbal communication skills with the ability to resolve/diffuse customer service issues.
• Exceptional interpersonal and customer service skills with the ability to resolve questions and concerns in a fast-paced work environment.
• Strong computer skills in point of sale systems (Class & Presto preferred).
• Strong basic math skills with a strong attention to detail.
• Ability to work with minimal supervision.
• Ability to work at any Brampton Transit Service Centre location.
• Ability to work flexible hours, which includes days, evenings, weekends and holidays

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by October 04, 2017. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

BUILDING INSPECTIONS SUPERVISOR

Reference #: 102676

AREA OF RESPONSIBILITY:

Reporting to the Manager, Inspections this position is responsible for the field supervision of Inspectors; monitors the inspection program to ensure proper and consistent application of technical standards and divisional standard practices; makes recommendations for improvements in procedures, methods and policies.

• Responsible for the day-to-day implementation of procedures, policies and regulations for building inspections.
• Provides guidance to and leads inspectors in the implementation of their duties.
• Reviews Inspector’s daily inspection reports and orders.
• Monitors the Inspection tracking (AMANDA) program.
• Prepares reports and summaries for complex projects, and projects with technical or regulatory issues.
• Establishes inspection protocol on new projects.
• Coordinates special inspections, final inspections and site meetings for special and major projects.
• Coordinates retrofit and hand-off inspections with Fire Department.
• Interacts with designers, contractors, trades, homeowners, internal and external agencies (Public Works, Development Engineering, By-law Enforcement, Fire Department, Region of Peel – Public Works, Conservation Authorities, etc.).
• Responds to enquiries and complaints as assigned and takes appropriate action.
• Participates in the recruitment process for Inspectors and provides input.
• Participates in the training of new inspectors and implementation of new and revised inspection processes.
• Assists Manager of Inspections in the preparation and maintenance of standard practices.
• Maintains and updates current knowledge, skills and professional certification to meet organizational and provincial standards.

SELECTION CRITERIA:

• Post-secondary diploma or degree: Certified Engineering Technologist (OACETT) or Architectural Technologist (MAATO); or the equivalent thereof

• Successful completion of Legal for the CBO, Part 9 and Part 3 Building Code courses are mandatory

• Minimum of 5 years in a building code enforcement capacity or related construction regulatory environment;

• Managerial/supervisory experience in a related field is preferred.  

• Proven ability to work effectively with staff in a team environment

• Computer literate and experienced working with office software such as MS Word, Excel, etc.

• Demonstrated public relations and customer service skills

• Proficient in oral and written communication

• Good performance and work record.

**Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102676 by October 6, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

MANAGER, SECURITY SERVICES

AREA OF RESPONSIBILITY:

Reporting to the Director, Facilities Operations & Maintenance, this role will manage & administer the security operations for the City. This is a business-oriented role with a significant operational area of responsibility as well as a focus on overall Security strategy, analytics and risk. The role will develop & implement a proactive security service delivery model based on IEE (Inform, Educate & Enforce) ethos for the safety and security of the public & staff. The role demands a high degree of business acumen and experience coupled with an ability to manage large operational groups, and programs, often across diverse geographies and stakeholders with often conflicting priorities and demands.

KEY RESPONSIBILITIES:

OPERATION STRATEGY

• Develop and deliver risk-driven prevention, detection and response programs that will ensure all City staff, customers and assets are protected and that City services remain safe and reliable.
• Oversee the development and implementation of security risk assessment methodologies and procedures, ensuring that security staff utilize them effectively and appropriately to identify, report and mitigate risks.
• Develop risk mitigation strategies and recommendations in consultation with internal & external business stakeholders.
• Lead the incident response to highly complex security incidents which affect staff, customers, assets or facilities, in order to limit loss and mitigate risk.
• Lead investigative group in accordance with existing programs and policies. Oversee investigations as determined through the post incident management process.
• Lead the development and implementation of an information intelligence collection plan and function that will allow security staff to accurately assess threats.
• Provide oversight for the development and implementation of a security systems innovation program that identifies, evaluates and implements new security technology.
• Manage Security Audits, including CPTED (Crime Prevention Through Environmental Design) reviews.
• Develop & manage comprehensive City-wide Security and Awareness training program available to all City staff.
• Develop & manage Community Outreach Program which engages the public & other stakeholders by fostering good relations with security professionals as well as participating in special events that connects us with our community.
• Develop schedules and deadlines in response to department priorities and manage/lead projects within the department.
• Manage staff and develop strategies, procedures and protocols for Security Services to meet department/division goals and objects.
• Assesses, evaluates and monitors security service delivery to ensure that services are delivered in a customer friendly, efficient and effective manner, ensuring that the expected quality and timeliness standards are maintained in relation to fiscal and resources.
• Work with Senior Management in strategic planning for the department.
• Monitor, evaluate programs and recommend innovative strategies/solutions that improve staff productivity, operational savings, service delivery and effective management of resources to meet service/work plan goals and objectives.
• Manage the research, development, documentation and presentation of divisional/department wide policies/procedures.
• Ensures the delivery of services by consultants and contractors meets City’s standards & expectations.
• Develops understanding of the political environment and ways in which to navigate it while winning buy-in and achieving deliverables

STAFF MANAGEMENT

• Manage, coach and provide guidance to promote effective employee relations and encourage increased morale, education, innovation and productivity toward the successful accomplishment of the Service Plan goals and objectives.
• Interview, recruit and hire staff to meet the Service Plan goals and objectives.
• Oversee staff training initiatives that empower operational staff to adopt and apply lessons learned particularly where positive behavioural changes will result in operational efficiencies
• Conduct performance management formal process and annual review to monitor and establish recruitment and selection criteria, training and development opportunities through regular meetings to discuss individual performance.

CUSTOMER SERVICE

• Liaise and interact with government agencies, public and private sector organizations, departments and stakeholders to exchange information and acquire knowledge.
• Provide guidance, advice, encouragement, and counselling as required to resolve escalated customer concerns through effective investigation, mediation and conflict resolution.

RELATIONSHIP MANAGEMENT  

• Proactively develop, maintain and manage critical relationships with various internal contacts and departments, in addition to various external stakeholders including the public, vendors/suppliers, law enforcement community, service providers and regulatory and government bodies in order to ensure compliance issues are understood and issues of concern are clarified and corrected.
• Foster strong working partnerships and collaborative arrangements with internal and external customers, stakeholders and government agencies to promote, develop and integrate the Service Plan goals and objectives that drive business solutions.

COMMUNICATION AND REPORTING

• Ensures coordinated and consistent reporting of issues
• Communicate effectively and establish links with stakeholders to identify needs and evaluate alternative business solutions to meet the service/work plan goals and objectives.
• Demonstrate exceptional communication skills, negotiation skills, report writing and presentation skills to committee and council.
• Prepare documents, correspondence and reports for presentation to senior management.
• Attend and represent department on various meetings to present reports, recommendations and respond to enquiries for defined programs.

CORPORATE CONTRIBUTION

• Establish and implement relevant standards to support defined programs.
• Anticipate, assess and evaluate internal and external factors and trends that affect the organization such as technological and organizational/workplace practices and recommend strategies to implement measures and mitigate risk(s).
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
• Capable of transitioning into alternative leadership roles and supporting other divisional and departmental initiatives such as Emergency Measures responses (activation of the Emergency Operations Centre), managing other staff and facility management functions temporarily due to illness/vacation.

BUDGET MANAGEMENT

• Manage and control the budget, ensuring approvals and spending are consistent with operating objectives to ensure budget compliance.
• Negotiate with internal and external stakeholders and vendors while maintaining optimum cost-benefit relationships.
• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

TEAMWORK AND COOPERATION

• Lead and manage projects and program initiatives at all levels within the organization.
• Participate on Corporate, Departmental and Divisional working groups, committees or special projects
• Ability to foster engagement and contribute to the building of consensus to achieve Service Plan goals and objectives.
• Ability to work collaboratively within a team environment to achieve Service Plan goals and objectives while respecting diverse cultural backgrounds and perspectives.
• Demonstrate corporate values at all times.

SELECTION CRITERIA:

• A University degree in business administration or equivalent.
• 3-5 years’ management experience; Ability to lead, coach, motivate and manage staff
• 5-7 years’ experience preferably in both public, private or unionized environment is an asset
• Extensive Security experience; working knowledge of the Criminal Code of Canada, Trespass to Property Act and Public Works Protection Act Environmental and Occupational, Safety, Health & Risk Management policies and procedures
• Knowledgeable in the areas of police practices, methods and enforcement strategies
• Strong business acumen; highly business-oriented, understands budget management and business/financial practices
• Thorough knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
• Solid Customer Service and People Management skills; Interface with internal and external key stakeholders, government agencies, vendors and consultants
• Solid Negotiation skills to negotiate with key stakeholders, vendors and consultants to ensure optimal resources are in place to meet project and operational deliverables
• Solid Organizational skills; Detail oriented, well organized and able to prioritize complex tasks with critical deadlines
• Solid Analytical skills for complex problem solving
• Computer proficiency in Microsoft office/software   

**Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com by October 5, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

SUPERVISOR, OPERATIONS

Reference #: 102548

AREA OF RESPONSIBILITY:

Reporting to the Manager of Operations, this position supervises Transit Operations Supervisors and Transit Operators to ensure delivery of all scheduled transit services. Responsible for on-time and efficient transit service delivery along with customer service excellence.

Centralized Services. This role is accountable to provide operational coverage in these three functional areas:

1. Operations Control & Efficiency
2. Employee Relations
3. Passengers Relations, Safety & Security
4. The Senior Supervisor, Operations will provide back-up coverage for each other, and also to the Senior Supervisor, Operations Training and Safety, as required and vice-versa.

Functional Leadership. Oversees day-to-day operations managing the transit system meeting the on-time delivery of advertised Transit service. Establishes appropriate policies and procedures for the section to and ensures these are updated or changed as required to meet the service plan and strategic goals. Liaises with other departments and transit system and external agencies as required. Investigates, identifies, and corrects systemic issues and service challenges, deals with emergency situations, system disruptions and employee issues. Ensures adherence to applicable legislation and agreements, fostering positive labour relations. Prepares regular written reports and other documentation/presentations to senior management. Ensures effective coordination of all resources (people, equipment, vehicles) to ensure daily service requirements.

 Staff Supervision. Provides coaching, support, guidance, supervision, information, and overall leadership to Transit Supervisors and Transit Operators. Accountable for ensuring standard operating procedures for Transit operations are developed, reviewed and followed. Ensures and encourages a positive culture and establishes measures for maintaining effective corporate code of conduct. Utilizes available resources in cost effective manner. Responsible for the Supervisor's Report of Employee Accident (SREA) process, claims management, return to work, and staff accommodations. Ensure standards are maintained and all regulatory and collective agreements are complied with. Administer transit absenteeism control program and take actions to reduce absenteeism if needed including review/approval/denial of Supervisor and Operator overtime inquiries. Responsible for employee time sheets, performance management, documentation, and disciplinary action as required. Ensures staff receive the appropriate training and are kept current on industry technical requirements and legislative changes, as well as divisional goals and objectives. Recruit new staff as required. Coordinates yearly master shift bid and monitors Supervisors’ shift schedules. Works collaboratively with Training & Safety to deliver new/refresher Operator training.

Customer Service Support. Respond to inquiries from the public, City departments and members of Council. Investigate and respond to public complaints in timely manner. Seeks and identifies continuous improvements for Brampton Transit. Utilize technology and social media to reach transit customers and resolve their concerns.

Safety & Security. Operations liaison for emergency management and business continuity. Provides inputs to the Transit Security Plan. Works with corporate security department and external agencies (including Peel Regional Police, other transit systems in GTHA, and Transport Canada) to ensure safety and security of Transit vehicles and facilities. Investigates Red Light infractions.

SELECTION CRITERIA:

• Post-secondary education (degree or diploma) in related field (e.g. Transportation Engineering, Business Administration, Human Resources, Labour Relations) or the equivalent experience/education.
• More than 5 years of progressive supervisory experience in a municipal transit related or a unionized environment; with experience in labour relations.
• Knowledge of applicable legislation, policies and regulations, i.e. Occupational Health & Safety Act, etc.
• Computer proficiency in Microsoft Office and the ability to learn transit operations software.
• Knowledge of scheduling and transit operations, and complaint investigations experience would be an asset.
• Strong communication skills, oral and written.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102548 by October 4, 2017, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

DEVELOPMENT PLANNER III (13 MONTH CONTRACT)   

AREA OF RESPONSIBILITY:

Reporting to the Manager, Development Services, Site Plan Approval/COA & Information/Director, Development Services this position is responsible to undertake required work on complex, major planning proposals and projects within a community planning context; as Team Leader, facilitate and co-ordinate the community block plan process; liaise with other departments and agencies; effectively communicate proposals, projects and planning matters to the public.

• Review, process, and formulate planning opinions on complex, major planning proposals and projects within a community planning context (proposals and projects to include community blocks plans, plans of subdivisions applications, official plan and zoning amendment applications, site plan applications, minor variance and consent applications, part lot control applications, plan of condominium applications and other comprehensive projects or special studies as assigned).
• Process major planning proposals and projects to consist of: circulating to departments and agencies for comment; coordinating and analyzing comments; conducting research; attending and conducting site visits, preparing reports and recommendations; attending and making presentations at Development Review Team, Planning, Design and Development Committee, Site Plan Committee, the Committee of Adjustment and Corporate Teams; preparing implementation documents (by-laws, official plan amendments, conditions of draft plan approval); providing comments on subdivision, rezoning, condominium and site plan agreements, and on community information maps.
• Team leader for community block plans.
• Liaise with City departments and agencies (including contact at some senior levels) and the public on planning proposals and planning matters.
• Respond to general inquiries and provide effective and informative customer service.
• Attend and provide professional planning evidence at Ontario Municipal Board Hearings on assigned planning proposals and projects.
• Maintain up-to-date land use planning knowledge and updated legislation through attending seminars and courses and reading industry publications.
• Provide guidance to technical service and administration staff on assigned planning proposals and projects.
• Conducts site inspections to ensure compliance.
• Performs other similar and related duties as assigned.  

SELECTION CRITERIA:

• Equivalent to University graduation with additional specialization in Urban Planning, Urban Studies or equivalent.
• Over four (4) years, up to and including eight (8) years of experience in land use planning with demonstrated knowledge of complex projects (i.e. community block plans, subdivision plans, official plan and zoning amendments, sites plan approvals, part lot control by-laws, variances and consents, plans of condominium).
• Membership with the Canadian Institute of Planners (CIP) with a Registered Professional Planner (RPP) designation with the Ontario Profession Planners Institute (OPPI).
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Able to work independently and as part of a team.
• Working knowledge of Microsoft Office Suite.
• Superior organizational, time and project management skills.

**Various tests and/or exams may be administered as part of the selection criteria.

TO APPLY: Please apply online, quoting file number: 102673 by October 3, 2017 at: www.brampton.ca/employment or via www.workopolis.com and search for key words City of Brampton. If you require assistance with the application process, please contact us directly. We thank all applicants; however, only those selected for an interview with be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. We are dedicated to equal opportunity.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

COORDINATOR, BUSINESS
Reference #: 102674

AREA OF RESPONSIBILITY:
Reporting to the Director, Recreation this position is responsible to provide senior administrative and communication support and confidential services to maintain efficient operations of the division.  Exercise judgement to resolve matters which may be political and sensitive in nature. Liaise with management to ensure compliance with corporate, legislative and operational service standards and policies.  Typically works under limited direction. Coordinates and manages specific projects and functional responsibilities.

• Provide administrative support to the Director, Recreation; including preparation, review, processing and distribution of correspondence, briefing notes, meeting agendas, minutes and actions, presentations, and reports to council.
• Collaborates with managers within the division to support of business initiatives, programs, processes, procurement, staffing and projects.
• Develop and implement new tools and methods for the continual improvement and efficiency of practices and processes.
• Manages the calendar of the Director, Recreation (acceptance, changes) and related logistics
• Prepares correspondence on behalf of the Director, Recreation
• Maintain files and confidential records of Recreation Division to ensure corporate compliance.
• Reviews divisional activities against plan and budget and report on discrepancies, gaps and changes.  
• Administer corporate purchasing card, petty cash. Complete request for travel and travel expenses forms. Responsible for sectional/ divisional time entry.
• Ensure all correspondence and scheduling requests are prioritized and urgent matters and conflicts are addressed.
• Book and arrange meetings, conferences, event attendance, resources, travel arrangements and amenities.
• Coordinate requirements for access for new employees and monitor job data for adjustments, merit increases, and all employee data changes.
• Prioritize requests, direct calls and enquiries to the appropriate level for resolution.
• Coordinate objectives by building relationships with cross-functional departments, management and external stakeholders.
• Provide internal and external customer service by processing and responding to a variety of inquiries and service requests; while adhering to corporate practices and standards.
• Research, prepare or assist with the preparation of divisional policies, procedures and reports.
• Fulfils ‘publisher’ role and manages accountability for internal and external web portal presence for division; co-owner of divisional directories, administers access to staff as required.
• Along with Administrative Assistant, responsible for upload of reports to Agenda.net meeting/agenda system for Recreation division’s council report
• Provide documentation support for disciplinary, grievance and performance matters.
• Maintain confidentiality based on the requirement to access, review, maintain and distribute sensitive sectional or divisional and organizational communication, materials and records.
• Provide documentation support for disciplinary, grievance and performance matters.
• Prepare and manage confidential reports for senior management and Council.
• Conduct research an analysis on issues and trends as directed by Director, or in support of key issues, trends, challenges, projects identified in Divisional work plan.
• Monitor current financial reporting accounts for the Division and presents trends, issues and status of funds and General Ledger review on a monthly basis.
• Provide full divisional budget and expenditure management responsibilities, including budget and expenditure forecasting, expenditure justification and purchase order management and requisitions.
• Perform highly independent, specialized operational and administrative tasks, including preparation, research, investigation, review, reconciliation, control and coordination of various documentation, processes, office equipment, systems, and supplies.
• Provide assistance and lead delegated projects during municipal elections, as required
• Significant interaction, relationship building and issue resolution accountability with the CAO, Department and Division Heads, the Mayor and regional and City Councillors (and their support staff)

• SELECTION CRITERIA:
• Degree/Diploma in Administration, Management, or equivalent experience.
• Minimum three years’ experience in an administration role preferably in public sector
• Knowledge or significant experience in business writing, proofreading, etc. with an emphasis on communication, coordination and administration
• Supervisory experience as well as experience in a public or unionized environment is an asset
• Knowledge of municipal operations, including departmental and council proceedings considered an asset.
• Advanced user of office software packages, including Microsoft Office Suite, SharePoint,
• Excellent communication skills, written and oral.
• Excellent time management and organizational skills.
• Exceptional analytical skills for complex problem solving

**Various tests and/or exams may be administered as part of the selection criteria.

 
Job status: Permanent
Job Type:   Non-Union

Applications must be received by October 2, 2017

Alternate formats will be provided upon request.         
        
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102674 by October 2, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

ANALYST, HRMS BUSINESS

(24 MONTH CONTRACT)   

AREA OF RESPONSIBILITY:

Reporting to the Program Manager, IT; this position is responsible for assessing, researching, and analysing business system requirements in order to recommend business solutions and tools by leveraging the functional capabilities of the HR, Finance and other Corporate Services internal and external facing applications including the on-going support and maintenance of the City’s Human Resources system. This position is also responsible for offering guidance, support, advice, and direction to various City departments to enhance the use of these systems to leverage its functionality to gain efficiencies in business processes and/or greater insight into information.

This position provides excellent customer service while protecting the integrity of the data, automating business processes, participating in major system upgrades, trouble shooting incidents and maintaining optimal configuration.

1. Business Analysis - Liaise with clients to gather business requirements, to determine the fit/gap in the planning and development of new system functionality and/or related business processes. Evaluate business needs to develop understanding of true requirements and translate into functional specifications. Present, explain, and validate analysis with client to ensure proposed solution meets their business needs. Lead the implementation of necessary business and systems changes. Serve as a functional source of expertise in supporting the maintenance and/or development of process improvements and changes. Perform benchmarking to help determine the future/strategic direction of the systems.
2. Confidentiality - Access to system wide confidential data for analysis and operations. Participate in development and implementation of confidential initiatives.
3. System Lead and Trainer - Act as the System Lead in developing and providing direction to a team of employees in the maintenance, implementation or upgrades of all systems with a view of other areas impacting or being impacted by change. Ensure that application standards are followed and that development, set-up/configuration, testing and data validation are completed successfully and on time. Develop and maintain training materials and conduct user training sessions to support system business demands.
4. Project Support - Develop project charter and documentation that clearly defines what processes, functionality, time lines and results will be expected for each new functionality implementation or upgrade of the systems. Develop project plans and lead assigned operational projects.
5. Data Integrity and Report Development - Develop and maintain data integrity standards through the use of system audits and business process reviews. Audit and review the system framework that supports business processes. Prepare functional specifications in creating new reports and system enhancements. Capture data reporting requirements and test standard and ad hoc queries in a test environment prior to moving to production status.
6. Compliance - Maintain system documentation as it pertains to configuration, issue resolution, test plans, project decisions, standard operating procedures, data standards, training and support.
7. Security - Ensure security requests are actioned and analysed to ensure compliance with security strategy, related policies and audit assessments to safe guard the system and confidential business data. Evaluate all requested changes to ensure segregation of duties in business processes are not compromised.
8. System Support - Develop/configure/set-up functional application configuration and rules to ensure required functionality and reporting capability meets the needs of the Corporation and end users. Troubleshoot User and system issues, perform root cause analysis and document resolutions. Provide guidance, clarification and resolution to system issues.

 SELECTION CRITERIA:

• Degree/diploma in Business, Computers Science, Human Resource Management or equivalent
• Minimum 3 to 5 years experience in implementing, maintaining a HRMS / Payroll system
• Minimum 3 to 5 years experience in translating HHR, Time Entry or Payroll business requirements into HRMS/ERP (Enterprise Resource Planning) application functionality
• Experience with Oracle-PeopleSoft Enterprise HR / HCM / HRMS  would be an asset
• Municipal experience would be an asset
• Demonstrated knowledge, experience and analytical skills as it pertains to HR business policy, practices and processes
• Experience in business process mapping and redesign, relational database concepts, SQL query tools and project management techniques
• Exceptional communication, report writing and documentation skills as well as the ability to conduct effective training
• Proficient in the use of Microsoft Windows and Microsoft Office products including Excel, Word, PowerPoint Project and Visio

 **Various tests and/or exams may be administered as part of the selection criteria.

TO APPLY: Please apply online, quoting file number: 102617 by September 29, 2017, 2017 at: www.brampton.ca/employment or via www.workopolis.com and search for key words City of Brampton. If you require assistance with the application process, please contact us directly. We thank all applicants; however, only those selected for an interview with be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. We are dedicated to equal opportunity.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

 [FD1]The 3 acronyms from a key word search perspective.

Position Duties:

Under the direction of the Front of House Manager and Programmers, Audience Services, Contribute to the operation of events by assisting staff and patrons, while ensuring safety and enjoyment for all. Ensure positive theatre experiences are sustained through exemplary customer service. Support the development of relationships with staff and clients. This position assumes the leading role during events, liaising with Front of House Manager, concessions, volunteers, maintenance, Technical, Box Office, Marketing, Production, various City departments, community affiliates and clients. The House Captain promotes all events at all venues and ensures the basic cleanliness of the theatre and surrounding areas. 

• Contribute to the successful and safe operation of theatre events. 
• Provide exceptional customer service to patrons and clients.  Answer questions, provide information and ensure expectations for their experiences are met to the best of your ability.  Promote current and upcoming events. 
• Assist team and clients during and in preparation for events.
• Supervise, train and assist ushers, volunteers, and part-time staff.
• Ensure that all frontline equipment is in working order and readily available for the team.
• Monitor, maintain and restock Front of House inventory.
• Ensure the safety of patrons at all times.  Coordinate emergency evacuation procedures as required, acting as Fire Warden for their level/location in the event of emergency evacuation. 
• Responsible for addressing, following up with, and reporting any issues with staff, patrons or volunteers in a timely and professional manner.
• Prepare and submit reports regarding events and revenues.
• Ensure that the basic cleanliness of the theatre audience areas is being maintained.
• Maintain all required certifications and provide documentation when required.
• Report all accidents and incidents to immediate supervisor for follow up, in a timely manner, ensuring all necessary reports and documentation have been completed.
• Understand, apply and adhere to Corporate Policies and Procedures and Health and Safety Standards for all participants and staff
• Perform other related duties as required.
 

 Selection Criteria: 

• Ontario Secondary School Graduation Diploma (OSSD), or equivalent.
• Minimum one year experience in a customer service environment.
• Understanding of theatre etiquette and culture as demonstrated through scenario testing.
• Smart Serve Certified.
• Knowledge of Brampton’s community groups, volunteer network and usher groups.
• Able to work efficiently independently and/or as an invaluable part of a team in a supervisory role.
• Able to speak publicly and lead a team, motivated and willing to take initiative and make decisions.
• Successful candidates will be required to submit a Vulnerable Sector Criminal Record Check, at their own expense, prior to commencing employment.
• Current Standard First Aid / CPR C / AED from one of the following: Lifesaving Society, Red Cross, St. Johns, Canadian Ski Patrol.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by March 02, 2018. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

IT TECHNICAL LEAD

(27-MONTH CONTRACT)

Reference #: 102664

AREA OF RESPONSIBILITY:

This role serves as lead to technical resources and is responsible to provide leadership in acquisition, design, development, installation, integration, troubleshooting and maintenance of technical solutions in order to meet operational effectiveness and corporate service standards. The primary area of focus will be on infrastructure / asset management business operations for the City.

OPERATION SUPPORT

• Provide technical expertise in the implementation and management of new and existing technology systems, applications and products; includes analysis, design, evaluation, installation, configuration, maintenance and upgrade of varying solutions.
• Design, execute and monitor quality of technical infrastructure and deliverables to ensure solutions meet end user requirements and comply with corporate standards, policies and procedures.
• Develop in-depth specifications, test plans and instructional documentation.
• Translate business requirements into technical specifications; contribute to architecture and technical design.
• As a subject matter expert, coordinate technical requirements and deliverables with operational and project teams to complete deliverables.
• Troubleshoot and facilitate the resolution of complex technology challenges.
• Participate in development of short and long term strategic goals and support capacity planning for enterprise business technologies.

STAFF GUIDANCE AND DIRECTION

• Prioritize work assignments for technical staff.
• Provide technical advice in trouble shooting complex issues to staff.
• Provide reviews of work products and deliverables.
• Coach, mentor and provide guidance as required to meet operational effectiveness.
• Participate in recruitment and hiring process as required to meet operational effectiveness.
• Provide input into performance review as required.

CUSTOMER SERVICE

• Act as a technical expert to handle and resolve technical issues and challenges, prioritize requests to meet corporate service standards.

RELATIONSHIP MANAGEMENT

• Work with business representatives to assist in identifying business challenges and developing technical solutions.
• Build and foster a relationship with designated client group, stakeholders, departments and team members to ensure that all issues and concerns are anticipated to meet current and future needs.

COMMUNICATION AND REPORTING

• Facilitate and convey complex concepts to stakeholders; provide expertise and recommend course of action on risk factors that may impact operational effectiveness.
• Produce documentation, correspondence and reports to management for effective decision-making by established timelines.

CORPORATE CONTRIBUTION

• Keep abreast of technology trends and advancements; evaluate current programs, processes, standards and practices to recommend solutions for improvements to service solutions, business processes and best practices.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).

BUDGET SUPPORT

• Provide input to budget to support anticipated technology needs.
• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

TEAMWORK AND COOPERATION

• Work collaboratively with other IT professionals in defining technical solutions in day-to-day work and in the execution of projects.
• Work well within diverse groups to achieve common goals and objectives that meet operational effectiveness and corporate service standards.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.

SELECTION CRITERIA:

• Post-secondary degree or diploma/certificate in Computer Science, Computer Engineering or related discipline with relevant experience.
• Where applicable, specialization in various technologies.
• Minimum 3-5 years’ experience in the required area of specialization in various technologies including 1-2 years’ experience as a Technical Lead for a large scale implementation of an enterprise solution.
• Technical knowledge of a range of IT systems, applications, hardware, software and products.
• Knowledge of emerging and leading practices in technical design and IT service delivery models.
• Demonstrated experience with operational support, troubleshooting, root cause analysis, risk and impact analysis and issue resolution.
• Ability to multi-task and prioritize across a number of projects and activities.
• Knowledge of business operations and business practices to facilitate IT solution development and implementation.
• Knowledge of, and experience in, technology solution development focussed on infrastructure / asset management business operations is an asset.
• Knowledge of project management best practices in an IT environment.
• Thorough Knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset  

**Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102664 by September 29, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

IT TEAM LEAD

Reference #: 102665

AREA OF RESPONSIBILITY:

This role is responsible for innovating and maintaining the Corporate Departmental technologies platforms providing data, services and solutions to related technology environments. This includes day-to-day management of professional IT staff and collaboration with operating units to meet key service deliverables for supporting programs to meet operational effectiveness and corporate service standards. This role provides leadership to Subject Matter Experts (SME’s) within the section including mentoring, coaching and performance management.

KEY RESPONSIBILITIES

OPERATIONAL SUPPORT  

• Provide daily direction and mentoring to IT professional staff, creating a team environment that ensures high performance.
• Review and prioritize operational tasks, project requests, and work plan schedules and assigns work duties according to technical skill of the IT professional staff in order to meet business requirements and Service Level Agreements.

• Manage resource scheduling and task execution compliance to plans and objectives. Responsible to review and participate in the development of roadmaps involving information technologies and the creation of processes and procedures for the solution builds, deployment, operationalization and monitoring.
• Plan and execute, along with team, all projects, initiatives and operational activities. Ensure that projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues. Ensure regular preventive operational measures are identified and implemented to maintain Service Level Agreements. Proactively raise issues or concerns with the Manager.
• As an IT professional, provide senior level technical support to complex projects and those assigned by manager to meet operational effectiveness and corporate service standards.
• Evaluate results of integration projects, then report and make recommendations based on findings.
• Maintain technology that will feed into and align to overall IT architectural plans.
• Review Request for Proposals (RFPs) and other information technology projects documents for technology related content.
• Provide leadership and guidance in management and control of implementation processes to facilitate the successful delivery of programs.

• Make decisions on the functional requirements, oversees the development and implementation of initiatives that support business deliverables.

STAFF MANAGEMENT 

• Assess, monitor section members’ performance goals, review performance against goals and discipline as required to meet operational effectiveness.
• Ensure staff compliance with regulatory provisions, i.e. Occupational Health & Safety, and the City’s policies and procedures.
• Coaches and develops staff for personal and corporate advancement through career development, training programs, and other resources to ensure continued technical and professional development.
• Interview, recruit and hire staff to meet operational effectiveness.

CUSTOMER SERVICE

• Handle and respond to escalated complex issues through effective investigation, mediation and conflict resolution.
• Answer queries and responds to requests from internal customers, vendors, consultants and the public. Is available to assist team members in the handling of complicated and escalated concerns, as well as in system emergencies, providing prompt accurate responses.

RELATIONSHIP MANAGEMENT

• Build and maintain relationships with all areas of IT and business units across the organization to have a full end to end understanding of business processes and related technology to better integrate technology and provide solutions.
• Liaise and interact with internal and external stakeholders, government agencies, consultants and vendors to establish standards and criteria for all current and future initiatives.

COMMUNICATION AND REPORTING  

• Attend and represent department on various meetings to present reports, recommendations and respond to enquiries for defined programs.

CORPORATE CONTRIBUTION 

• Ensure documented plans, SOPs, methodologies, architecture models meet Corporate IT standards. Cultivate and disseminate to team members, peers and non-IT staff/users, knowledge of technology best practices which leads to technical competency and consistency within the team.
• Stay abreast of IT industry trends and changes, in order to benchmark and make recommendations.
• Establish and implement relevant standards to support defined programs.
• Assess and evaluate emerging trends, current programs, processes and practices to recommend improvements to meet operational effectiveness.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
• Work diligently to enhance or improve business processes.

BUDGET SUPPORT  

• Manage current budget of expenditures related to function or programs and ensure budget compliance meet necessary sign-offs and approvals.
• Negotiate with internal and external vendors to ensure budget compliance.
• Assist manager in preparing operating and capital budgets.
• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

TEAMWORK AND COOPERATION

• Lead projects and program initiatives to meet operational effectiveness.
• Work well within diverse groups to achieve common goals and objectives to meet operational effectiveness and corporate service standards.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.

SELECTION CRITERIA:

• Post-secondary degree or diploma/certificate in Computer Science, or Computer Engineering, or relevant equivalent training & experience combination.
• Minimum 5 years’ experience in the web technology environment.
• Minimum 2 years’ supervisory experience leading technical professionals.
• Thorough knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset.
• Thorough knowledge of website design standards, responsive design, and AODA design standards
• Experience working in a municipal/government setting an asset.
• Experience and working knowledge of computer applications, networks and operating systems, core software applications.
• Experience with and working knowledge of Microsoft Office 365 suite of products.
• Experience with versions of Microsoft SharePoint and Adobe Creative Suite
• Experience with web technology including HTML5, CSS, JQuery, Bootstrap
• Experience with Content Management systems and Mobile Apps.
• Strong project management skills and/or substantial exposure to project-based work structures.
• Strong communication skills; excellent interpersonal skills in a diverse community.
• Solid Negotiation skills; Ability to negotiate with vendors, consultants, internal and external stakeholders to ensure optimal resources are in place to meet corporate service standards
• Solid Presentation skills; Facilitate concepts in a clear and concise manner.
• Excellent customer service skills and relationship management skills along with a demonstrated commitment to service excellence, quality and timely communication.
• Strong conceptual, analytical, organizational and planning skills to resolve complex and diverse issues.
• Detail oriented, well organized and able to prioritize complex tasks with critical deadlines.
• Solid Analytical skills for complex problem solving.

 **Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102665 by September 27, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

SUPERVISOR, PARKS MAINTENANCE
Reference #: 102663


AREA OF RESPONSIBILITY:

Reporting to the Manager, Parks Maintenance, supervise grounds maintenance operational staff in City Parks including full time, part time and seasonal parks staff.

• Supervision and guidance of District Parks Forepersons including scheduling and training of staff.
• Manage services provided by outside contractors.
• Respond to general requests, complaints and other public inquiries.
• Implement and review monthly operating budget and expenditures.
• Ensure compliance and adherence to by-laws and policies, as they relate to Parks Maintenance and Operations.
• Schedule operating equipment and make recommendations for capital and replacement purchases; coordinate equipment allocation; monitor maintenance of equipment to ensure safety and reliability.
• Perform parkland inspections and ensure safety of staff and public.
• Set goals and conduct performance evaluation of Forepersons.
• Evaluate productivity of parks maintenance staff.
• Participate in recruitment of new full time staff.
• Represent division on committees within the organization and in the community.
• Participate in budget preparation.

SELECTION CRITERIA:

• College Diploma/Certificate in Landscape Technology or related field.
• Minimum of 5 years supervisory experience in Parks Maintenance plus proven leadership ability including scheduling, training, and supervising staff.  
• Computer literacy and basic accounting skills.  
• Excellent interpersonal skills.

**Various tests and/or exams may be administered as part of the selection criteria.

 
Job status: Permanent
Job Type:   Non-Union

Applications must be received by September 27, 2017

Alternate formats will be provided upon request.         
        
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102663 by September 27, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

TAX ACCOUNT ANALYST (1 YEAR CONTRACT)

Reference #: 102602

AREA OF RESPONSIBILITY:

Reporting to the Manager, Tax Billing & Admin, this role is responsible for all assessment and tax processes relating to residential, commercial, industrial and multi-residential buildings.

• Conducts detailed analysis and entry of data and maintains relevant backup documentation applicable to residential, commercial, industrial or multi-residential for: assessment and tax appeals, new construction/new to class, apportionments, PRANs (post roll amended notes) year-end rollovers, supplementary and omitted billings and final billings.
• Calculates analyses and maintains Frozen Assessment Listing and Prior Annualized Listings.
• Balances levies and billings pertaining to tax account adjustments for accuracy & completeness.
• Prepares and mails summaries and notices/statements following legislated protocols.
• Analyses accounts and prepares related refund cheque requisitions.
• Acts as Municipal representative at Assessment Review Board hearings regarding tax appeals under the Municipal Act.
• Liaises with Municipal Property Assessment Corporation regarding assessment questions related to appeals and apportionments.
• Prepares minutes of settlement and formal statements of response on behalf of the municipality in response to complaints and board orders before Assessment Review board.
• Prepare listings and reports for tax appeals and apportionments adjustments for Council approval.
• Reviews, processes and issues billings in response to Appeal Plan Creates. Liaises with developers, builders and their agents to facilitate payment. Tracks collection of payment for plan creates and coordinates with other tax section staff as necessary.
• Reviews and reconciles tax system daily output and provides support and assistance to tax accountant as required.
• Responds to telephone and public counter enquiries related to position responsibilities.
• Meets with taxpayers and/or their agents to review/discuss tax account specifics for clarification and understanding and possible further adjustment.
• Prepares written replies and summary analysis as required in response to customer or management questions.
• Provides technical advice and training to other tax staff as required.
• Provides backup to Tax Customer Service Clerks as required.
• Perform other similar and related duties as assigned.  

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of over one and up to two years in accounting or equivalent.
• Municipal Tax Administration Certificate is mandatory.
• Over two (2) years, up to and including four (4) years of related experience.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Strong working knowledge of Microsoft Office Suite and additional related software.
• Ability to work independently and as part of a team.

**Various tests and/or exams may be administered as part of the selection criteria.

***The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102602 by October 9, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

PERFORMANCE MEASUREMENT ADVISOR (2)

(1 – FULL TIME; 1 – 12-MONTH CONTRACT)

Reference #: 102655

Are you future ready? Brand new division. Brand new role. Looking beyond traditional measures, you will:  Help drive a culture of performance and continuous improvement. Partner with City leaders and staff to develop best in class performance targets, analyse and report on progress and identify solutions to make things better. Lead projects that will have corporate-wide impact. 

AREA OF RESPONSIBILITY:

Reporting to the Manager of Corporate Performance, this performance measurement professional will support the development and delivery of a comprehensive and integrated Corporate Performance Framework to ensure that all operating departments and functional areas are aligned with City strategy. The role will assist in establishing performance targets based on the City’s Strategic Plan and business plans, and reporting of achievements against targets within the organization and to the community. The role will support the organization to identify, monitor, and report on performance measures for the purpose of informing decisions and driving a culture of continuous improvement.

1. OPERATION SUPPORT

• Work with teams across the organization to identify, monitor, and report on Key Performance Indicators (KPIs) using data that is both measurable and meaningful for assessing the extent to which objectives and outcomes are achieved and where areas for improvement are identified. 
• Assist in the development and implementation of consistent performance measurement practices/standards across the organization.
• Conducts assessments and facilitates performance analysis to ensure progress towards achieving effective and efficient programs and services across the organization.
• Ensure alignment of divisional and departmental efforts to the City of Brampton’s Strategic Plan and operational planning and budgeting processes, and that corresponding measures are aligned.
• Analyze existing and new performance data (quantitative and qualitative) to provide valuable business insights to teams/leaders across the organization.  
• Support the development of data visualizations, graphs and interactive dashboards to make large datasets coherent in order to better understand patterns.
• Support in leading the design and implementation of a public corporate performance dashboard.
• Advise on and use information management techniques to collect, maintain, organize, structure, store, index and find information.
• Advise on data collection methods and tools to ensure quality data is being collected and reported on.
• Lead projects and initiatives for the team, including the development, implementation, maintenance and continuous improvement of a public-facing corporate dashboard.
• Ensure all phases of project delivery are performed within standards, timeframes, scope and budget requirements and that project risks are managed.
• Build capacity for performance measurement across the organization through knowledge exchange and the development and implementation of learning and development tools and tactics.  
• Work closely with other Performance Measurement leads across the organization to align methodologies and client initiatives, and to provide a consistent approach to broader performance management.
• Lead and assist in facilitations and consultations with business units across the organization from a performance measurement perspective.

2. CUSTOMER SERVICE

• Provide expert guidance and advice to teams across the corporation (including Department Leadership Teams) on performance measurement and reporting.
• Builds and strengthens positive relationships with internal and external stakeholders, cross-functional departments, team and management to ensure a thorough understanding of operational needs.
• Liaise with external vendors as required.

3. COMMUNICATION AND REPORTING

• Provide management with updates and status on issues or concerns relating to policies, practices and procedures as required to meet corporate service standards.
• Prepare management reports, presentations and general ad hoc information as required accurately by established timelines.
• Create and maintain documentation and ensure necessary sign-offs and approvals meet policies and confidentiality.
•  

4. CORPORATE CONTRIBUTION

• Stay current on relevant trends and priorities across the Public sector in Ontario and Canada related to strategic planning and performance measurement to gain insight of market trends, current programs, processes, policies and practices to support management and recommend ways to improve business processes, service solutions and best practices.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs). 

5. BUDGET SUPPORT

• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

6. TEAMWORK AND COOPERATION

• Work well within diverse groups in support of operational goals and objectives.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.
• Provide support/backup as necessary.

SELECTION CRITERIA:

• Post-secondary degree or diploma in Economics, Math, Business Administration, Public Administration, related discipline or equivalent.
• 3-5 years’ experience with data analysis and performance measurement in the context of program-specific and/or enterprise-wide initiatives preferably in both public and/or unionized environment. Municipal experience is an asset. 
• Practical Knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
• Strong numeracy, statistical analysis, data visualization and data management skills.
• Knowledge of statistical software (e.g. SPSS) and programming (e.g. VBA) is considered an asset.
• Experience in research methods and practices including statistical reliability and validity testing, sample size calculations and statistical power is considered an asset.
• Knowledge of Key Performance Indicator (KPI) development in order to ensure effective measurement relating to the administration of programs, services and processes. 
• Ability to organize, evaluate, analyze and present information effectively and concisely both verbally and in writing.
• Knowledge of current thinking and best practices related to performance measurement and reporting in the municipal sector an asset. 
• Strong organizational and project management skills, with familiarity of project management methods and tools.
• Ability to provide expert advice to support strategic and operational initiatives.
• Strong interpersonal skills to be able to work with senior leadership, staff and key stakeholders across the organization and externally.
• Effective facilitation and training skills. 
• Effective time management skills with the ability to juggle multiple priorities.
• Ability to develop and implement timely solutions to complex problems.
• Ability to maintain focus, energy, commitment and positive attitude in the face of uncertainty, change and resistance.
• Client-centered philosophy and approach.
• Proficiency in all MS office applications (Visio, Word, Excel, PowerPoint, Project).
  

**Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102655 by SEPTEMBER 25, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

SENIOR IT AUDITOR

Reference #: 102353

AREA OF RESPONSIBILITY:

Reporting to Director, Internal Audit, this position provides consultative and audit services, and fosters collaboration through teamwork with management and audit staff.

• Perform Information Technology systems and operational audits for the Corporation and related Boards to evaluate operational and business controls for effectiveness and efficiency.
• Establish formal compliance measures for follow-up to ensure that improvements are agreed and implemented.
• Perform audits in compliance with Internal auditing standards and best practices, and other relevant standards such as COBIT standards.
• Ensure compliance to policies and procedures according to Departmental and Corporate requirements.
• Develop a risk-based and long-term IT audit strategy, including an annual IT audit plan.
• Plan, coordinate and execute IT audits.
• Present through a formal report, findings and recommendations for improvements that address the information needs of the client.
• Oversee and manage external IT Audit related resources when required.
• Provide consultation services to management on issues related to IT risk assessment, Governance and control systems, as required.
• Partner with audit staff with the design and execution of data analytics (for example, using ACL and/or Microsoft Access).
• Partner with audit staff with the design and execution of continuous audit methodology, and report respective results.
• Lead special investigations related to information technology and system configurations, as required.

SELECTION CRITERIA:

• University degree in Computer Science or related field.
• Certified Information Systems Auditor (CISA) designation required, plus a recognized accounting/auditing designation (CIA, CGA, CA) would be an asset.
• At least 5 years of IT experience, either in IT auditing or IT project management.
• Must possess knowledge of risk assessment methodologies and emerging technologies.
• Excellent communication skills both written and verbal in order to effectively communicate to technical and non-technical persons along with exceptional analytical and customer service skills.
• Strong understanding and experience of IT risk and control framework (for example, COBIT).
• Strong understanding of risk management, control and governance principles and concepts.
• At least 3 years of data analytics experience (for example, using ACL and/or Microsoft Access).
• Experience with PeopleSoft, CLASS and Oracle would be an asset.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment or via www.workopolis.com quoting reference #102353 by October 10, 2017 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

Position Duties:

• Monitors work assignments;
• Assists with set up of graves for the purpose of burial and removal of human remains;
• Assists with the restoration and follow up maintenance of burial plots after the burial or removal of human remains.(Level graves, topsoil, seed, sod and irrigate);
• Assist in the restoration of monuments or markers in all cemeteries under the care of the City of Brampton in need of repair due to weather, aging or vandalism;
• Assists with the property maintenance including, buildings and road repairs, fences, benches, and other cemetery structures;
• Snow removal and sanding;
• Turf maintenance including, fertilizing, cutting, seeding, watering, leaf removal and regarding;
• Performs general maintenance/assembling including repairing benches and fencing;
• Performs litter pick up in all cemeteries owned and operated by the City of Brampton;
• Remove flowers from graves and change garbage barrels;
• Gardening including, soil management, preparing and planting of flowerbeds;
• Assist with pruning, fertilizing, preparing, and planting of shrubs and trees;
• Assists with repairs and maintenance of irrigation systems in the cemetery;
• Ensures safe and responsible operation of all City vehicles and equipment;
• Ensures all tools/equipment are operated competently, safely and maintained in a good operating condition. (Including circle checks);
• Performs routine maintenance and service including: lubricates, cleans and washes trucks, trailers and minor repairs to hand tools;
• Represents the Corporation in a professional, courteous and respectful manner in all dealing with the public;
• Performs other duties as assigned;

 Minimum Qualifications:

• High School (Grade 12) graduation;
• Over two (2) years of experience in the cemetery, landscaping, horticulture, farming or related experience;
• Landscape certificate or Equivalent an asset;
• Must possess a valid non-probationary MTO Class “G” driver’s licence;
• Ability to wear and use required personal protective equipment and clothing and supply own CSA approved (green patch) 8” work boots;
• Excellent customer service skills and demonstrates effective communication skills, both oral and written;
• Must be a reliable team player, able to work with and without direct supervision;
• Able to work outside in varying weather conditions (heat, wet) and perform physical work;
• Current Emergency First Aid (1 day course);
• Able to work shift and weekend work, if required;
• Class DZ drivers licence an asset;
• Chainsaw certification an asset;

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by September 30, 2017, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. 

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

Position Duties:

Assists with the care and maintenance of all trees in parkland and on boulevards in the City of Brampton

• Inspects, trims, prunes, removes and performs surgery on trees and shrubs both from the ground as well as aloft if required;
• Operates and maintains small motorized tools such as chainsaws, brush chippers and pruners;
• Operation of ‘G’ Class vehicles;
• Plant trees using the required hand tools including shovels, rakes and wheelbarrows;
• General labour and inspection duties as assigned;
• Clean up of job sites during tree related operations;
• Accurately maintains daily, written records for the purpose of tracking, reporting and documenting maintenance activities;
• Delegates work assignments to students ensuring appropriate scheduling and quality control;
• Monitors performance of students;
• Ensures work is performed efficiently and safely in accordance with approved City maintenance standards/specifications, policies and procedures and other legislative requirements. (e.g.:  OSHA Health and Safety Act, Traffic Control, etc.);
• Ensures safe and responsible operation of all City vehicles and equipment;
• Ensures all tools/equipment are operated competently, safely and maintained in a good operating condition. (Including circle checks);
• Performs routine maintenance and service including: lubricates, cleans and washes trucks, trailers and minor repairs to hand tools;
• Represents the Corporation in a professional, courteous and respectful manner in all dealings with the public;
• Performs other duties as assigned.

Minimum Qualifications:

• Minimum Grade 12 education or acceptable equivalent in education and experience;
• Minimum 2 years of related work experience
• Related post secondary education in arboriculture would be an asset;
• Minimum of 1 year’s previous experience in horticulture machinery and equipment used which includes: trucks, tractors, mowing equipment, and small hand equipment preferred;
• Previous work experience in, arboriculture where required to work aloft, or related an asset;
• Physical ability to safely climb and perform work in large trees using approved equipment and techniques;
• Leadership experience an asset;
• Valid Ontario Class “G” Driver’s Licence, with a clean driving record;
• Valid Ontario Class “AZ” licence would be considered an asset;
• Demonstrated effective communication skills, both oral and written;
• Strong customer service skills;
• Proficient time management skills and flexibility in adjusting between a variety of duties;
• Must be a reliable team player, able to work with and without direct supervision;
• Able to work outside in varying weather conditions (heat, cold, wet) and perform physical work;
• Valid Emergency First Aid Certification;
• Must be available for the full 6 month contract
• Available to work shift and weekend work, if required;
• Able to wear and use required personal safety equipment and clothing and supply own CSA approved (green patch) 8” work boots.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by September 30, 2017. We thank all applicants; however, only those selected for an interview will be contacted. 

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

Position Duties:

Under the direction of the Supervisor, Foreperson, Supervisor on Duty, provides administrative support to the Supervisors and Forepersons within the Parks Maintenance and Operations Division.

• Provides quality customer service and reception at the various field houses throughout Brampton
• Responds to inquires and complaints from the public using the electronic customer service systems; records, dispatches and closes service requests
• Communicate with the public and business partners with follow up on service requests
• Provides reception, receiving, sorting and preparing mail for dispatch
• Log daily time card and verify information
• Updates H&S, CUPE and other communication media boards
• Data entry for the payroll, financials and the asset inventory systems
• Cash handling and inputting into Point of Sale (CLASS)
• Word processing and composing correspondence
• Meeting arrangements, such as coordination, minute taking, and distribution
• Manages files and provides documentation as needed
• Acts as back up to other clerical staff
• Ensures confidentiality expectations are met at all times
• Performs other duties as assigned

Minimum Qualifications:

• Grade 12 education or equivalent
• Minimum six months experience
• Exceptional customer service skills and ability to deal with difficult situations
• Detail orientated and high degree of initiative
• Excellent time management and organizational skills
• Intermediate computer skills as related to area of work (Word/Excel/Outlook/CLASS/Hansen)
• Submit or agree to a Vulnerable Sector Criminal Record Check
• Current Standard First Aid / CPR / AED from an accredited organization

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by September 30, 2017. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Position Duties:

Designs, prepares and maintains annual beds, shrubs, turf, indoor plants and trees in the City of Brampton

• Performs horticultural activities, including bed preparation, planting, transplanting, watering, weeding, cultivating, pruning, fertilizing and maintenance of small trees, shrubs, annuals and perennials according to current policies and horticultural practices;
• Diagnoses and remedies flower, shrub and turf problems;
• Grass cutting, litter and brush control and pick up, mulching/chipping;
• Aquacide operations;
• Manual weed removal and deadheading;
• Removes overgrown materials, hangers, dead branches and storm damage from trees and shrubs;
• General park repairs;
• Accurately maintains daily, written records for the purpose of tracking, reporting and documenting maintenance activities;
• Delegates work assignments to students ensuring appropriate scheduling and quality control;
• Monitors performance of students;
• Ensures work is performed efficiently and safely in accordance with approved City maintenance standards/specifications, policies and procedures and other legislative requirements. (e.g.:  OSHA Health and Safety Act, Traffic Control, etc.);
• Ensures safe and responsible operation of all City vehicles and equipment;
• Ensures all tools/equipment are operated competently, safely and maintained in a good operating condition. (Including circle checks);
• Performs routine maintenance and service including: lubricates, cleans and washes trucks, trailers and minor repairs to hand tools;
• Represents the Corporation in a professional, courteous and respectful manner in all dealings with the public;
• Performs other duties as assigned.

Minimum Qualifications:

• Minimum Grade 12 education or acceptable equivalent in education and experience;
• Minimum 2 years of related work experience
• Related post secondary education in horticulture or turf is an asset;
• Minimum of 1 year’s previous experience in horticulture machinery and equipment used including: trucks, tractors, mowing equipment, and small hand equipment preferred;
• Previous work experience in landscaping, horticulture, farming or related experience an asset;
• Leadership experience an asset;
• Valid Ontario Class “G” Driver’s Licence, with a clean driving record;
• Demonstrated effective communication skills, both oral and written;
• Strong customer service skills;
• Proficient time management skills and flexibility in adjusting between a variety of duties;
• Must be a reliable team player, able to work with and without direct supervision;
• Able to work outside in varying weather conditions (heat, wet) and perform physical work;
• Current Emergency First Aid (1 day course);
• Must be available for the full 6 month contract
• Available to work shift and weekend work, if required;
• Able to wear and use required personal safety equipment and clothing and supply own CSA approved (green patch) 8” work boots.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by September 30, 2017, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. 

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

Position Duties:

Assists with a variety of parks construction related work.

• Install turf areas by sowing and sodding, plant trees, shrubs, perennials, annuals and bulbs;
• Performs repairs to Parks pathways including but not limited to asphalt, culverts, sodding, bridge work/and or unit paving work;
• Performs concrete work, park bench foundations, curbing installation and repair work on various types of retaining walls;
• Performs installation and repair work on a variety of outdoor parks assets – including but not limited to staging, signs, benches, picnic tables, playgrounds, bridges, etc.;
• Performs work for the set-up/breakdown at special events;
• Installs minor playground equipment and assists with repairs;
• Assists with special landscape projects;
• Responds to public inquiries;
• Accurately maintains daily, written records for the purpose of tracking, reporting and documenting maintenance activities;
• Delegates work assignments to students ensuring appropriate scheduling and quality control;
• Ensures work is performed efficiently and safely in accordance with approved City maintenance standards/specifications, policies and procedures and other legislative requirements. (e.g.: OHSA Health and Safety Act, Traffic Control, etc.);
• Monitors performance of students;
• Ensures safe and responsible operation of all City vehicles and equipment;
• Ensures all tools/equipment are operated competently, safely and maintained in a good operating condition. (Including circle checks);
• Performs routine maintenance and service including: lubricates, cleans and washes trucks, trailers and minor repairs to hand tools;
• Represents the Corporation in a professional, courteous and respectful manner in all dealings with the public;
• Assists with the facilitation of special events as required;
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Minimum Grade 12 education or acceptable equivalent in education and experience;
• Minimum of 2 years of related work experience
• Related post-secondary education in horticulture, turf or landscape construction is an asset;
• Minimum of 1 year’s previous experience in landscaping, construction, horticulture, farming and equipment and machinery including: trucks, tractors, loaders and various landscape/construction equipment preferred;
• Valid Ontario Class “G” Driver’s Licence, with a clean driving record;
• AZ licence is an asset;
• Demonstrated effective communication skills, both oral and written;
• Strong customer  service skills;
• Proficient time management skills and flexibility in adjusting between a variety of duties;
• Must be a reliable team player, able to work with and without direct supervision;
• Able to work outside in varying weather conditions (heat, cold, wet) and perform physical work;
• Current Emergency First Aid (1 day course)
• Available to work shift and weekend work, if required;
• Able to wear and use required personal safety equipment and clothing and supply own CSA approved (green patch) 8” work boots.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. 

Assist with the maintenance of parkland and open space within the City of Brampton

Position Duties:

• Maintains turf in parks, boulevards and sports fields.  Cuts, trims, aerates, top-dresses, and fertilizes.  Levels ground and seeds, de-thatches, sods, and irrigates turf.  Picks up debris and leaves;
• Performs general maintenance/assembling including repairing benches, tennis courts, backstops, painting, fencing, cleaning watercourses, litter pick-up, sign repair, installing goal posts, building curbstones, home plates, pitchers & plates;
• Provides pick up and emptying garbage containers on daily basis of all parks, cemeteries, sports fields and trails;
• Distributes garbage cans and picnic tables to parks in the spring and for special events;
• Sports field inspection and preparation;
• Accurately maintains daily, written records for the purpose of tracking, reporting and documenting maintenance activities;
• Delegates work assignments to students ensuring appropriate scheduling and quality control;
• Ensures work is performed efficiently and safely in accordance with approved City maintenance standards/specifications, policies and procedures and other legislative requirements (e.g.:  OSHA Health and Safety Act, Traffic Control, etc.);
• Monitors performance of students;
• Ensures safe and responsible operation of all City vehicles and equipment;
• Ensures all tools/equipment are operated competently, safely and maintained in a good operating condition. (Including circle checks);
• Performs routine maintenance and service including: lubricates, cleans and washes trucks, trailers and minor repairs to hand tools;
• Represents the Corporation in a professional, courteous and respectful manner in all dealings with the public;
• Performs other duties as assigned.

Minimum Qualifications:

• Minimum Grade 12 education or acceptable equivalent in education and experience;
• Minimum 1 year of related work experience
• Previous work experience in landscaping, horticulture, farming or related experience an asset;
• Leadership experience an asset;
• Valid Ontario Class “G” Driver’s Licence, with a clean driving record; 
• Demonstrated effective communication skills, both oral and written;
• Must be a reliable team player, able to work with and without direct supervision;
• Able to work outside in varying weather conditions (heat, wet) and perform physical work; 
• Current Emergency First Aid (1 day course);
• Able to work shift and weekend work, if required;
• Able to wear and use required personal safety equipment and clothing and supply own CSA approved (green patch) 8” work boots.

** Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online  by September 30, 2017. We thank all applicants; however, only those selected for an interview will be contacted. 

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer.  We are committed to inclusive, barrier-free recruitment and selection processes and work environments.  If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.