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IT PROJECT LEADER (18 MONTH CONTRACT)
AREA OF RESPONSIBILITY:
Reporting to the Manager, PMO, Project Leaders are responsible for overseeing small to mid-size IT projects through the full lifecycle from inception through development through to deployment.
- Project Management. Collaborates with business leaders from across the City in the identification of IT solutions for business challenges. Leads and/or participates in the development of business cases. Leads the development of project charters, plans, budgets, resourcing strategy and KPIs -- overall project plan. Develops engagement and communications plans as needed. Leads the development of SLAs (in collaboration with IT and Business). Tracks project progress, risks and issues and takes action as needed. Develops and provides status reports. Leads client working sessions (focus on solutioning, requirements, deployment, etc.). Approves expenditures. Conducts project evaluations.
- Ensures that project teams are trained and educated on the City of Brampton’s project management methodologies and tools and that policy and procedure are adhered to. Provides coaching and mentoring to project staff including technical advice. Provides reviews of work products and deliverables. Provides input into formal performance evaluation of staff.
- Stakeholder Relationship Management. Works with business representatives to assist in identifying business challenges and developing solutions and a suitable project plan. Resolves project specific issues and challenges. Partners with IT and business leaders to coordinate project execution including deployment schedules to manage conflicts.
SELECTION CRITERIA:
- Post-secondary degree/diploma in Computer Science or equivalent.
- Minimum 5 years experience in a system development and integration environment with project management experience leading small to mid scale projects.
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $87,514.00 per year
Job status: Contract
Job Type: Non-Union
Applications must be received by: August 30, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103079 by August 30,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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AREA OF RESPONSIBILITY:
The City is looking for a vibrant, innovative IT Program Manager to lead our Digital Innovation and Information Technology Customer Care Solutions team. The selected candidate will be responsible for managing our Client Service Customer Care team who support our enterprise clients. The IT Program Manager Lead also will assist with the support of all key processes such as incident management, problem management, change management and configuration management, while recognizing and nurturing opportunities for new and/or additional businesses.
- Program Management. Defines, establishes and manages the technology implementation program that supports the business plans of the affected business units, requiring the coordination of projects crossing department boundaries. Leads or assists in the definition of programs or projects, ensuring that the required documentation is provided consistent with solutions delivery requirements. Shares management accountability for the execution by project teams, providing assistance to Project Leaders. Manages across the portfolio and through a project’s full life cycle, from inception and business case to deployment and post-implementation review in accordance to the I.T. PMO (Project Management Office) framework. Develops project goals and objectives and continuously reviews project priorities, direction and progress. Responsible for measuring and evaluating program performance. Responsible managing the IT PMO office and framework.
- Program Administration. Implements a prioritized set of project plans that collectively deliver what is required for the program. Responsible for developing program technology roadmaps/workplans to aid in overall I.T. planning. Coordinates scheduling, resourcing and budgeting consistent with the I.T. PMO framework. Oversees projects across departmental boundaries and reviews timelines of other corporate projects to avoid conflicts in terms of shared resources. Ensures project communication to project advisory teams, project sponsors and other stakeholders in collaboration with the Management Team in I.T.
- Staff Leadership. Provides leadership to program I.T. staff, which includes I.T. project managers and other professionals, as they develop, implement, test, educate and deploy complete system solutions. Uses strong negotiation and relationship management skills to work with project teams to coordinate on projects that cross system and business boundaries. Co-ordinates and facilitates regular meetings and regular status updates. Assists in management of stakeholder relationships and in prioritizing competing demands. Responsible for the performance management of staff.
- Business partner support. Partners with the business and business-support teams to understand their needs and challenges and provide strategic technology leadership that drive business solutions. Investigates and evaluates alternative solutions, determine business impacts and technical support required. Prepares business cases and ensure acceptability of solutions to the end user and also that they are compatible with the City’s enterprise architecture (i.e. Application, Data and Technology) and infrastructure standards and alignment with the overall I.T. Strategic and Service Plans.
SELECTION CRITERIA:
- Post-secondary degree or diploma in Business and Information Systems, or equivalent
- 5-7 years’ experience managing enterprise systems implementations, in a systems development and integration environment
- 3 years direct management experience
- Knowledge of web-based systems and the infrastructure
- Knowledge of municipal government an asset, with a focus of Infrastructure Management, Planning Design and Development
- Expert-level knowledge of I.T. with detailed knowledge of Internet technologies, I.T. development lifecycle methodologies and best practices (ITIL and COBiT preferred)
- Certification in Project Management (PMI) an asset
- Experience leading I.T. projects of medium to large complexity, including business transformations
- Ability to communicate to diverse groups, work collaboratively and motivate and influence technical/professional staff, vendors and clients
- Expert knowledge of Microsoft Project, Project Financial Tracking and MS Office suite
- Excellent customer service skills along with a demonstrated commitment to service excellence, quality and timely communication
- Strong conceptual, analytical, organizational and planning skills to resolve complex and diverse issues
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $112,329.00 per yr
Job status: Permanent
Job Type: Non-Union
Applications must be received by: August, 30, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103055 by August 30,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Human Resources Associate - Full Time permanent
Human Resources Associate - 6 month contract
Starting Annual Salary $68,928.00
We have two exciting opportunities within our Human Resources Team. You will play a key role in supporting the Human Resources Business Partners (HRBPs) in delivering HR programs and initiatives that provide meaningful and value-added customer service to our internal and external customers to enable a Future Ready mindset. If you are a team player with exemplary customer service experience, the ability to build relationships with diverse client groups, and the passion to take initiative combined with the readiness to take on challenges, come join our team!
As part of the Client Services team, you will report to the Manager, Client Services and will provide guidance and advice on the administration, interpretation, and application of corporate policies and procedures, collective agreements, and employment-related legislation. You will liaise with multiple levels within the corporation to assist in policy/procedural clarification and act as first point of contact for employee inquiries. You will receive mentorship from an HRBP as you assist in the coordination, investigation, and resolution of employee relations matters and client priorities. In addition to providing HR generalist support, you will also contribute to HR projects and initiatives that will enable results and deliver value added partnerships with our clients.
The Role…..
OPERATION SUPPORT
- Research and respond to employee inquiries regarding HR matters and operating department initiatives
- Provide guidance and case administration support for the Integrated Claims Management Program
- Collaborate with core functional HR areas and payroll to resolve HR matters
- Work closely with Human Resources Business Partners to coordinate, research, and analyze matters relative to issues and initiatives in support of client priorities.
- Conduct research, prepare recommendations and provide specialized administrative support for Client Services project initiatives and operating department requests
- Provide technical and procedural advice in support of departmental initiatives, programs, processes and policies as they relate to compliance, conformance and procedural protocols.
- Develop and recommend new tools, methods and procedures for improving the quality and efficiency of Client Services practices and processes.
- Research, develop and maintain documents and resources on employee Portal or Manager’s toolkit, and Client Services information, documentation and templates.
- Create HR reports, presentations and documentation for Client Services team and operating departments
- Run automated processes for employee updates, and provide backup to meet deadlines. Establish annual operational timelines for mass data changes, integration points and required
- Assists the Business Partners with investigation and resolution of employee relations matters.
CUSTOMER SERVICE
- Respond to internal and external customer requests, issues and enquiries with regards tointerpreting applicable policy/program or practice. Where necessary, act as liaison for expediting first-line responses to employee driven requests and inquiries that require escalation.
- Build and maintain a relationship with cross-functional departments, team, management and external stakeholders, to foster and support coordination of objectives while carrying out accountabilities.
- Report on customer service standards and develop team standards for optimal delivery standards.
COMMUNICATION AND REPORTING
- Maintain integrity and professionalism while communicating and promoting Client Services and HR initiatives
- Communicate well with a diverse range of people including employees, union representatives and management
- Research and assist with the preparation of policies, procedures and confidential reports for senior management.
- Prepare standard correspondence, reports, presentations, statistical reporting, data and other relevant materials as required to meet established timelines.
- Prepare and maintain various corporate driven reports such as vacancy reports, attendance management reports and related HR metrics.
CORPORATE CONTRIBUTION
- First point of contact for resolving employee driven HR requests
- Maintain knowledge of and advise on proper and consistent application of collective agreements, Corporate policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
- Conduct research and analysis using internal and external resources to gain insight of current program/project, processes and practices to assist management/team in ways to improve service solutions and support operational needs.
TEAMWORK AND COOPERATION
- Assist in special research projects as required.
- Work well within diverse groups to support operational goals and objectives to improve efficiency.
- Demonstrate corporate values at all times.
- Participate as a member of cross-functional teams.
- Provide support/backup as necessary.
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CONFIDENTIALITY
- Maintain confidentiality based on the requirement to access, review, maintain and distribute sensitive departmental and organizational communication, materials and records.
SELECTION CRITERIA:
- Post-secondary degree or diploma in Human Resources, Business or equivalent in related field
- 3-5 years experience in a Human Resources support role
- Exposure to public administration and/or a unionized environment an asset.
- Comprehensive understanding of employment legislation, including ESA, OHRC, OHSA
- Superior interpersonal skills including the ability to work effectively in a team environment
- Demonstrated experience at providing exemplary customer service and people management to handle inquiries and resolve issues to meet corporate service standards skills.
- Demonstrated analytical skills for issue identification, problem solving and options identification
- Organizational skills with attention to detail and ability to meet conflicting priorities and timelines
- Computer proficiency in Microsoft Office Suite and additional related software programs and databases
- Demonstrated ability to exercise significant discretion and sensitivity; and to use consultative and relationship building skills with diverse client group
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
Job status: Permanent & Contract
Job Type: Non-Union
Applications must be received by: September 7, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103071 by September 7,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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NETWORK ADMINISTRATOR (2 YEAR CONTRACT)
AREA OF RESPONSIBILITY:
Responsible to install, administer and support the Corporation’s Windows, Linux, VMware, Cisco UCS server hardware, NetApp & IBM storage arrays and other Data Centre technologies both on premises and the Cloud. This includes all aspects of server administration (procurement, scripting, upgrades, modifications, enhancements, monitoring, troubleshooting, patching and maintaining & documentation, scripting server management) to ensure the City’s server environment remains stable and available.
- Implements, tunes, maintains, enhances and troubleshoots all elements that make up the City’s data center infrastructure including, but not limited to, Cisco UCS blade servers, HP blade & rack-mount servers, IBM storage arrays, NetApp storage arrays, space and capacity management. Installs, configures, tunes, patches and upgrades server operating systems including Windows Server 2012 and Windows Server 2016 as well as Oracle Enterprise Linux as per City standards. Maintains, tunes, enhances and upgrades the City’s VMware based private cloud virtual infrastructure. Troubleshoot and resolve server, system, and application performance issues. Use of scripting tools to automate processes is and asset. Proactively monitors environment performance, security, and capacity and provide as well as providing recommendations for new technologies and improvements. Maintains detailed Visio style diagrams of the data center infrastructure. Manages space and capacity planning as well as tracking and asset management for all items entering or leaving the data center. Prepares and maintains general installation & upgrade documentation, SOPs, procedural manuals and hardware & software inventories. Adheres to City’s existing change management methodologies and Request for Change procedures. Uses and maintains existing applications & toolsets to support the sever infrastructure and as well as makes recommendations for new toolsets.
- As part of a team, works closely with internal IT staff, business partners, and external companies to ensure new requirements are properly understood, scoped, and implemented as scheduled. Participates on project teams as a technical resource. Maintains awareness of developments in technology and standards, and provide guidance and recommendations. Evaluates and automates routine processes and task suing Microsoft PowerShell.
- Technical Environment. Hardware: Cisco UCS blades, HP blade and rack-mount servers, IBM XIV and NetApp storage systems. Software: Microsoft Windows 2008 & 2012, 2016, Oracle Enterprise Linux, VMware vCloud 6.x Suite, Microsoft System Centre Suite, Microsoft Visio, Microsoft Project, Microsoft Office Suite, Solarwinds Orion NPM, Wireshark, BlueCat IPAM, PowerShell Scripting
SELECTION CRITERIA:
- University degree or diploma in Computer Science or equivalent combination of training and work experience
- 3+ years hands-on experience supporting Microsoft Windows servers, preference will be given to candidates with an MCSE certification
- 3-5 years hands-on experience implementing and supporting VMware VSphere & vCloud platforms, preference will be given to candidates with a VCP5-Cloud or higher certification
- 2-3 years hands-on experience supporting Cisco UCS blade technology, SAN technologies, preferably NetApp or IBM and Microsoft PowerShell
- Strong troubleshooter who can quickly pin-point issues and make recommendations for resolution
- Strong desire to improve the stability, fault fault-tolerance, and performance of the City’s server infrastructure
- Willingness to constantly upgrade knowledge, skill set, and experience through formal training and self-learning
- Required to work variable hours as required to support a 24x7 environment.
- Must have a valid Ontario driver’s license and a car for driving to remote sites
- Ability to create detailed diagrams using Microsoft Visio
- Ability to create automation scripts using Microsoft PowerShell
- Understanding of modern server operating systems & environments especially Blade technologies and the virtualization of servers using VMware
- Hands-on experience supporting HP blade & rack-mount servers
- Hands-on experience using FrontRange’s IT Service Management application
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $77,201.00 per year
Job status: Contract
Job Type: Non-Union
Applications must be received by: August 30th, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103074 by August 30th,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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COMPENSATION AND BENEFITS ADVISOR
Reference #: 103061
Starting salary $ 87,514.00 annually; Midpoint $ 98,454.00 annually
We are looking for an experienced Advisor to reimagine the way we deliver compensation and benefit services. We are transforming as an organization and as a community. Be part of this journey by challenging our thinking and helping to drive innovative results for the business.
You are keenly interested because building something new and progressive is what inspires you. You thrive on challenging the status quo and bringing a courageous, fresh perspective. Your greatest successes were achieved through collaborative and strategic thinking that together deliver transformative results. You demonstrate high integrity with a focus on solutions and elevate the whole HR team with your perspective that is rooted in trust and compassion. You are highly visible to departmental clients and easily develop meaningful partnerships that are based on an intimate understanding of their challenges and opportunities.
We are invested in creating a culture of engagement where people matter, service is paramount, and we build a community that is innovative, inclusive and bold.
If this describes your professional journey, and your demonstrated character and competencies, we want to hear from you.
The Role.....
Program Consultant
- Provides advice and guidance in relation to Corporate Policies, procedures, practices, collective agreement and legislation to mitigate risk
- Supports the compensation and benefits team on priority needs while maintaining high standard and delivery of work
- Represents the section by sitting on various committees and provide subject matter expertise to Human Resources to assist with business solutions and delivery Represents the Corporation at Tribunals, Arbitrations and other legal settings
- Develops and recommends best practice modifications to existing programs and policies in line with business needs and balancing internal cost considerations with market competitiveness Conducts post-mortem analysis and makes recommendations
Collaborator
- Collaborates with functional Human Resource areas to develop solution based strategic processes, procedures and programs including statistical information for analysis
- Adopts creative and collaborative communication techniques
- Works with Compensation and Benefits team to provide support for projects, implementation, business solutions, efficiencies and improvements
Project Management
- Leads and participates in sectional strategic projects
- Develops, recommends and implements policies and programs related to benefit planning, salary administration and other strategic corporate initiatives
- Conducts regular reviews and assesses practice and policy to ensure consistency
- Responsible for on-going review of Compensation & Benefit programs and policies including implementation of improvements which can include technology
- Continuously reviews internal practice, policy and external market indicators to ensure corporate compensation initiatives are competitive and leading edge changes are communicated for senior management consideration
- Deliver regular reporting based on findings, including recommendations for improvements based on best practice
- Maintains awareness of new, legislative and emerging trends and recommends best practices utilizing current market trends
Business Partner
- Offers proactive analysis of issues in consultation with operating departments, staff and teams while identifying and recommending appropriate solutions
- Provides advice and guidance for business solutions
- Consults and collaborates with HR partners and provides expertise and strategic advice to enable innovative business solutions
Communication
- Maintains awareness of new, legislative and emerging trends and recommends best practices utilizing current market trends
- Provides updates and business case recommendations to support and enable decision making
SELECTION CRITERIA:
- Post-secondary degree in Business Administration/Human Resources or a related discipline, with courses in compensation and benefits.
- Certified HR Professional (CHRP) designation an asset
- Minimum of 3 years’ demonstrated experience in a consultative total rewards setting
- Minimum of 2 years’ supervisory experience an asset
- Financial acumen and ability to conduct cost benefit analysis of compensation/rewards programs
- Demonstrated experience leading projects
- Demonstrated experience consulting with ability to promote new concepts
- Computer proficiency, particularly in MS Office (Word, Excel) and HRMS (Peoplesoft) or similar system
- Knowledge of applicable legislation
- Excellent communication skills (written and verbal) in English language
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: PermanentJob Type: Non-Union
Applications must be received by September 30, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentor via www.workopolis.comquoting reference #103061 by September 30, 2018, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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SUPERVISOR, CENTRAL OPERATIONS
AREA OF RESPONSIBILITY:
Reporting to the Manager of Parks Projects and Central Operations, and with a commitment to the vision and values of the Corporation, this position takes ownership of and assumes the key role as an accountable leader for the staff team responsible for the delivery of Parks Construction projects, Parks Inspections functions, Special event co-ordination and contract oversight.
Provide leadership and direction to Non-Union and Union Staff. Ensure work schedules align with Divisional service delivery standards. Monitor activities to ensure safety, quality, efficiency and productivity. Ensure staff have proper training for activities being performed. Inspect all work areas to ensure proper operation, cleanliness and safety. Provide guidance and support to Forepersons. Review employee performance on a regular basis rewarding achievements and excellent work. Take progressive, corrective or disciplinary action as required.
Manage maintenance and seasonal contracts.Develop, update and prepare specifications for quotes and Tenders. Evaluate bid submissions from vendors for products/services to be contracted out. Report and recommend award of contracts to Senior management and City Council. Certify invoices for payment and extra work orders for products/services provided. Report contractor performance to Purchasing Department. Ensure appropriate tracking, reporting, record keeping and documentation of maintenance and seasonal contracts.
Provide excellent customer service to internal and external customers. Maintain a positive corporate image by ensuring prompt, accurate responses to both internal and external inquiries. Provide documentation and evidence to support the City’s risk management, insurance and legal representatives in addressing damage or liability claims against the Corporation. Respond or prepare proper response to Resident or Council concerns.
Annual Operating and Capital budgets.Assist in the preparation of Operating and Capital budgets as they relate to Operations Planning and Contract Services. Prepare asset condition reports for the purpose of budget forecasting on all parks outdoor assets. Review monthly budget, monitor spending and ensure cost control.
Represent the Division and or Department as a member of various committees and Teams. Attend meetings for the purpose of planning Special Events. Report to divisional management team content of meetings and any impact on service level and or budget. Attend site meetings for the purpose of plan review, site construction and acceptance of new parkland or asset replacements.
SELECTION CRITERIA:
- Diploma or degree in Horticulture /Landscape Technology;
- 5 to 7 years parks related experience and 3 to 5 years supervisory experience preferred in a unionized environment
- Able to interpret landscape drawings to ensure application of parks assets elements;
- Extensive knowledge and understanding of parks equipment and its proper use;
- Proficient in construction projects;
- Current playground practitioner certificate CAN/CSA Z614-14;
- Exceptional written and verbal communication skills are essential;
- Knowledge of the use/operation of computers, including MS Office; excellent customer service/public relations skills;
- Ability to work independently and as part of a team;
- Must possess a valid Ontario “G” Driver’s Licence.
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $87,514 per year
Job status: Permanent
Job Type: Non-Union
Applications must be received by: August 22, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103063 by August 22,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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URBAN DESIGN MANAGER
AREA OF RESPONSIBILITY:
Reporting to the Director, Strategic Planning Developments, this leadership position is responsible for providing expertise and managing and leading a diversified team of highly specialized professionals in urban design excellence that undertake a collaborative, multidisciplinary process to facilitate the development of productive, livable, connected, healthy, sustainable communities and a vibrant, attractive city on the global stage that is a place for people.
As a key member of the leadership team, this role will participate in strategic planning at both the divisional level as well as the provision of expertise to broader City-wide strategy.
OPERATION STRATEGIES
- Responsible for leading and managing urban design services including: urban design comments on development applications; architectural control compliance review; special projects and city initiated urban design studies.
- Responsible for the development, update, and implementation of development design guidelines, community design guidelines, procedures and standards.
- Responsible for urban design policy development for the Official Plan review and implementation, secondary and block plans.
- Responsible for leading urban design advocacy initiatives including workshops and charrettes, education and information sessions for internal and external stakeholders and showcasing quality projects in Brampton through Urban Design Awards program and other projects, including but not limited to the City’s Urban Design Review Panel.
- Responsible for managing the decision making process that involves the implementation of urban design excellence through various platforms and the review of options to achieve such objectives.
- Provide project management expertise to support various urban design initiatives and projects.
- Provide recommendations on managing critical urban design issues and risks.
- Contribute as a member of the management team in the formulation of philosophy, mission, corporate goals and objectives related to the provision of excellent services and programs.
PEOPLE LEADERSHIP
- Manage, coach, consult and influence staff to promote effective employee relations and encourage innovation, productivity and service excellence.
- Manage a multi-disciplinary team in establishing goals, objectives and deliverables.
- Establish clear and appropriate governance to effectively manage programs and services.
- Conduct performance management formal process and annual reviews.
CUSTOMER SERVICE
- Provide expertise and guidance to internal and external stakeholders on specialized enquiries and convey complex issues to influence decision-making.
- Partners with other leaders within the division and department to ensure collaboration and alignment of initiatives.
- Ensure that the Urban Design team is providing a high quality of service to internal and external stakeholders.
RELATIONSHIP MANAGEMENT
- Build and foster strong working relationships and collaborative arrangements with internal and external customers, stakeholders, consultants, business and community leaders, municipal and provincial partners, public to meet the City’s Strategic Plan goals and objectives.
- Anticipate and troubleshoot issues and determine appropriate courses of action.
- Provide Guidance to senior leaders to determine appropriate resolution of urban matters
- Build and maintain effective relationships within all levels of government and external stakeholders that will enhance and reinforce the goals of the City and reflect the urban issues of a transitioning municipality
- Collaborate with partners, assess and prioritize issues, research and coordinate supporting information and facilitate appropriate action to ensure success in achieving shared goals
- Demonstrate knowledgeable leadership in order to build trust and sense of shared responsibility in the delivery of the City’s planning and urban design goals and objectives.
COMMUNICATION AND REPORTING
- Communicate effectively and establish links with stakeholders to identify needs and evaluate alternative solutions and strategies.
- Convey technical complex information for information sharing and decision making.
- Provide proactive strategic communications for various urban design initiatives such as briefings and reports.
- Provide advice to senior leaders and Council on urban design matters that are subject to litigations and report back on the outcomes of such proceedings.
- Prepare, present reports and advise Council and management on urban design matters.
- Work closely with Communications to ensure accurate key messages for media purposes
CORPORATE CONTRIBUTION
- Communicate effectively and champion the City’s purpose, values, mindset and style, embedded in the City’s DNA.
- Represent the City on urban design matters that directly or indirectly affect the City of Brampton.
- Keep abreast of emerging best practices and policies for developing and implementing urban design solutions.
- Maintain knowledge of collective agreements, City policies and practices including Standard Operating Procedures (SOPs), all laws, regulatory, judicial mandates, ordinances, legislative acts, codes and by-laws set out by Federal, Provincial or Municipal levels of government.
BUDGET MANAGEMENT
- Prepare the section’s current and capital budget
- Monitor and control the budget, ensuring approvals and spending are consistent with operating objectives to ensure budget compliance.
- Manage overall financial budgeting for projects.
- Use of effective resource and expense management at all times to meet corporate policies and guidelines.
TEAMWORK AND COOPERATION
- Ability to foster engagement, debate and discuss building of consensus to achieve the City’s Strategic Plan goals and objectives.
- Ability to work collaboratively within a team environment to achieve the City’s Strategic Plan goals and objectives while respecting diverse cultural backgrounds and perspectives.
- Demonstrate success developing and implementing multi-faceted plans for diverse stakeholders with wide-ranging impacts.
- Demonstrate corporate values at all times.
SELECTION CRITERIA:
- Post-secondary degree in Architecture, Urban Design or equivalent in related field.
- Master’s degree an asset.
- Professional designation an asset.
- 7-10 years related experience in an urban design planning preferably in both public and unionized environments.
- Minimum of 5 years progressive management experience managing professional staff.
- Expert knowledge of Municipal, Regional, Provincial and Federal Governments, applicable legislation and awareness of current social, economic and political priorities is an asset
- Project Management experience and methodology is an asset
- Strong leadership skills and the ability to inspire, champion, promote and deliver on new ideas
- Proven ability to meet deadlines; good performance and work record.
- Highly-developed Relationship Management and Public Relations skills; Interface with internal and external key stakeholders, community groups, government agencies, public and private sector organizations
- Highly-developed Organizational skills; Detail oriented, well organized and able to prioritize highly-complex tasks with critical deadlines
- Highly-developed Analytical skills for complex problem solving; Fiscal and Financial acumen
- Computer proficiency in Microsoft office/software
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $112,329.00 per year
Job status: Permanent
Job Type: Non-Union
Applications must be received by: August 24, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103070 by August 24,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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AREA OF RESPONSIBILITY:
Reporting to the Supervisor, Service Brampton, this experienced Quality Assurance and Training professional works as part of a team accountable for ensuring exceptional Quality Service and Operational efficiency through consistent monitoring and evaluating of contacts across all channels. Creating and delivering training programs for new hires as well as refresher training; leveraging technology to provide innovative and engaging programs. Create, maintain and refresh a Rewards and Recognition program to acknowledge and celebrate team members.
- Leverages data, analytics and metrics to compile, monitor and assess team and individual performance, and assist in creating development plans with Supervisors, in order to drive and refine performance on a real time basis.
- Meets with staff to review completed evaluations, provides feedback on areas for improvement and areas done well, identifies and recommends training needs for individuals and the team as a whole.
- Promotes continuous learning and improvement for staff through mentoring, coaching, and promoting participation in communications and training programs.
- Develops and facilitates ongoing training to further enhance the knowledge and expertise of Customer Service Associates & Team Leads.
- Inspires a customer service focus with the ability to pass on best practice knowledge to the team.
- Creates and implements meaningful, engaging interactive training modules leveraging technology and Business Partner SME’s.
- Reviews processes and procedures and implements changes to optimize efficiencies as required.
- Supports and participates in the orientation and training of employees on new or revised customer service and operating procedures and systems.
- Participates in the Corporate Contact Centre and 311 Services Quality Assurance program, evaluating contacts for all channels (phone, email and in-person) and providing meaningful feedback to team members.
- Assists with evaluating overall service levels and recommending swift corrective actions where service levels are below standard.
- Participates in design of call monitoring formats and quality standards.
- Devises ways to continuously improve team operations; identifies system inefficiencies, recommends and implements appropriate plan of actions.
- Prepares and analyzes internal and external quality reports for management staff review.
- Maintain Knowledge base within CRM application.
- Knowledge of various applications and technology used at the Contact Centre and Service Brampton Centre(s).
- Assists in the creation and maintenance of a Rewards and Recognition program.
- Assists with special projects and other tasks, as required.
- Available to work various shifts to accommodate training for staff working in a 24/7 environment.
SELECTION CRITERIA:
- High school (Grade 12) graduation plus an additional program of up to one year in Community College Office/Business Administration/Marketing & Communications/Call Centre certificate or equivalent education
- Over one (1) year, up to and including two (2) years’ experience learning and development environment and Quality Assurance experience
- Exceptional presentation, oral and written communication skills
- Ability to motivate and drive improvement
- Strong focus on customer service and attention to detail in maintaining quality service
- Ability to communicate and coach effectively to a variety of audiences with tact and diplomacy
- Experience working with an E-Learning product is an asset eg: Articulate
- Strong organizational and time management skills, ability to multi-task and work in a fast paced environment
- Knowledge of Quality Monitoring software eg: Verint
- Working knowledge of industry standard quality assurance practices
- Ability to develop and maintain strong, productive working relationships
- Proficiency in the Microsoft suite of office products
- Knowledge of methods, processes and procedures of municipal government is an asset;
- Flexibility to occasionally work varying hours to effectively support 24x7 service operations;
- Access to transportation/use of own vehicle for frequent travel to City facilities.
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $68,928.00 per year
Job status: Permanent
Job Type: Non-Union
Applications must be received by: August 24, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103068 by August 24,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Project Leader, Transit Business Improvement
AREA OF RESPONSIBILITY:
Reporting to the General Manager, Transit, the Project Leader is responsible for developing and leading change management plans as part of transit’s continuous improvement program. This role will ensure that change initiatives meet business objectives within deliverable targets and budgetary requirements. Supports the continued development and maintenance of the transit asset management program. Manages and develops the transit asset management tracking process. Accountable to lead and plan tasks to support development and maintenance of the transit asset management program. Provides specialized direction and guidance, leads asset and change management projects.
- Change Management
Provides change management activities to support the transit business plan, ridership growth, public service and safety. Provides business case justification using research and new technologies to support business operations and asset management improvements. Create a structured business flow and lead change management activities. Execute needs and gaps analysis using risk-based thinking. Monitor change and provide assessment and success metrics that will monitor the overall progress. Works with others to ensure collaboration and compliance. Leads change management initiatives within division.
- Operation Support
Responsible to assess and analyse the life cycle of transit assets. Develop and co-ordinate goals and objectives, work plans, timelines and implementation activities to ensure successful execution of plans and initiatives. Provides strategic advice and analysis to the transit senior management team. Asset Management program would include the depreciation and life cycles for transit assets that include fleet, terminals, facilities, shelters, stations, etc. Defines and makes decisions on functional requirements, tracks and formalizes the asset management processes. Prepares reports and documentation ensuring that processes and forecasted financial modelling meet the business objectives. Develop a framework for the ongoing administration of the Program and supporting implementation plans. Maintain asset registers including acquisitions, maintenance management, transfers and valuations for Corporate Finance reporting. Provides advice to Transit staff and other stakeholders working on the planning, design and construction of transit infrastructure, stations, facilities and vehicles.
- Liaise and Customer Service
Liaise and interacts with internal and external stakeholders, government agencies, consultants and vendors to establish standards and criteria for all current and future initiatives. Provides support and guidance to project teams for change management activities. Handle and respond to escalated complex issues through effective investigation, mediation and conflict resolution. Working with Finance, verifies and documents asset values as required and report all collected assets to Finance.
- Communication and Documentation Support
Present and convey project concepts and recommendations to stakeholders for effective decision making. Assist in creating Standard Operating Procedures and various business processes and procedures relative to asset management. Participates in the preparation of the annual budget and tracks expenditures to ensure costs are contained and within limits. Prepare documentation, develop and maintain an asset inventory process. Ensure tangible assets and requirements including condition reports are monitored within lifecycle replacement program guidelines. Provides updates and ensures Transit staff are trained on the business process requirements and asset management program. Identify problem areas, assess current state and recommend business solutions.
- Teamwork and Cooperation
Work well within diverse groups to achieve common goals and objectives that meet operational effectiveness and corporate service standards. Demonstrate corporate values at all times. Participate as a member of cross-functional project team. Collaborate with technical sources, consultants and external professional groups.
SELECTION CRITERIA:
- Post-secondary degree or diploma in Business Management, Business Administration, or related equivalent.
- Demonstrated change management and business improvement experience.
- Supervisory and/or asset management experience are assets.
- 3-5 years related experience within a municipal transit operation or equivalent.
- Project Management methodology and demonstrated expertise, particularly in business process changes and Information Systems
- Proficiency in computer systems, including database management, reporting tools and spreadsheet modeling
- Knowledge and experience with practical application of integrated asset management systems and Public Sector Accounting Board (PSAB) 3150 would be an asset.
- PeopleSoft Financials, Asset Management and Geo-Media/GIS experience preferred.
- Ability to write business and project plans
- Good interpersonal skills; able to work independently and as part of a larger project team
Exciting things are happening at the City of Brampton. To hear more of what our employees have to say, watch our Join Our Team Video. For some insight on Brampton’s future watch our Planning Vision Videoby renowned Planner Larry Beasley.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $87,514.00 Annually
Job status: Permanent
Job Type: Non-Union
Applications must be received by: September 7, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference # 102949 by September 7, 2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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PROTOCOL OFFICER
AREA OF RESPONSIBILITY:
This role reports into the City Clerk’s Office. The mandate of the Protocol Officer is to advance the policy goals of the City, Mayor, and Council by creating an environment for successful diplomacy and engagement with local, national and international dignitaries, while positioning Brampton as a world class city. The Protocol Officer upholds and enhances the reputation of the City, Mayor and Council in official functions, activities, celebrations and commemorations. The Protocol Officer provides professional direction on protocol events, activities and procedures to the Mayor, Members of Council, City Departments and the general public based on protocol precedence.
KEY ACCOUNTABILITIES:
Protocol Consultation: Upholds the reputation of the City, Mayor and Council.
- Provides protocol and cultural advice to the City, Mayor and Council, including proper etiquette, traditions and values.
- Acts as the City’s authority on all matters related to protocol.
- Develops standards, policies, guidelines, processes and procedures relating to protocol.
- Leads and directs the identification of issues and trends and proactively advises and consults on matters of protocol.
- Ensures the proper use and sanctity of the symbols of Brampton, including the Chain of Office, Coat of Arms, and City Flag.
- Advising on policies and practices associated with giving and receiving gifts.
Protocol Support: Creates an environment for successful diplomacy and engagement with local, national and international dignitaries and guests.
- Corresponds with local, national and international dignitaries.
- Creates reference guides and communicates protocol requirements.
- Supports meetings and speeches with Federal and Provincial dignitaries.
- Receives and assesses requests from dignitaries or associated groups. Working with departments to respond to requests, and supports or organizes visits, courtesy calls, study tours and all other communication with dignitaries.
- Ensures protocols are adhered to by briefing the Mayor and senior officials on styles of address and specific customs and protocols prior to their participating in official receptions hosted by the city, attending an event as an invited guest, hosting courtesy calls or participating in flag raising ceremonies.
Protocol Adherence: Ensures adherence and application of the Protocol as it relates to civic ceremonial or corporate events and tributes.
- Develop and maintain diplomatic policy, directive(s) and protocol(s) for the Corporation.
- Receives and assesses requests related to civic ceremonial or corporate events and tributes.
- Provide advice and recommendations on appropriate food and beverage options to be served at formal receptions taking into account religious and cultural sensitivities, ensuring proper seating arrangements, researching, purchasing/custom ordering of gifts for official presentations by the City for visiting dignitaries.
- Advises and supports the development of tributes, such as letters, citizen/business anniversaries, condolences, memorials; and, corporate and community historic milestones.
SELECTION CRITERIA:
- Post-secondary degree or diploma in Public Relations or equivalent in related field
- Minimum of 3 years of progressive experience in public relations, external relations and in executing matters of protocol, preferably in both public or unionized environment.
- Experience in organizing events/meetings with dignitaries would be an asset.
- Experience in the specific area of protocol, in a multi-lateral setting, is desirable.
- Experience in the application of administrative procedures and practices of municipal government or that of a similar government organization is desirable.
- Matters of protocol and relevant issues within local, regional, national and international communities.
- Knowledge of governmental relations, public relations, event organization and related matters.
- Effective partnership/relationship building and negotiation techniques.
- Practical Knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset.
- Diversity and equity issues with an awareness and appreciation for cultural and international expectations, differences and sensitivities.
- Aptitude for exercising Independent judgment in expediting projects under strained conditions and executing follow through in a timely manner.
- Ability to exercise sound judgment and make independent decisions when encountering non-routine and unexpected situations and problems.
- A valid, non-probationary Ontario Class “G” Driver’s License is required
- Able to work evenings and weekends as required.
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Salary Range: $77,201 - $96,501 per year
Job status: Permanent
Job Type: Non-Union
Applications must be received by: August 20, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employmentquoting reference #103059 by August 20,2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties:
Under the direction of the Recreation Programmer/Recreation Coordinator, responsible for planning, organizing and delivering a high quality program that is stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of registered participants at all times.
- Develop fitness programs to meet participants’ specific needs and goals
- Deliver fitness programs/consultations/orientations following City of Brampton protocol
- Keep current with industry trends and new class formats
- Provide a high level of front line customer service including greeting and engaging participants
- Supervise program participants and assist with fitness floor supervision to ensure safety and accident prevention
- Conduct tours of the fitness centre and promote membership opportunities
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Complete administrative duties in a timely manner (eg. attendance, incident/accident reports, opening and closing procedures)
- Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Participate in on and off site promotional and community events
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
Selection Criteria:
- Minimum 18 years of age
- Current CSEP-CPT or Certified Personal Trainer (Can Fit Pro or equivalent)
- Degree/Diploma in Physical Education/Kinesiology/Recreation preferred
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
- Additional certifications considered an asset
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part time Job Type: Non-Union
Applications must be received by September 28, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by September 28, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties:
Under the direction of the Recreation Programmer / Recreation Coordinator, Instructors are responsible for planning, organizing and implementing a high quality program that is stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of registered participants at all times.
- Plan, organize and deliver high quality safe and stimulating tennis lessons for all levels of participants
- Keep current with industry trends and new class formats
- Provide a high level of front line customer service including greeting and engaging participants
- Communicate with participants in regards to lesson opportunities and accident prevention
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Supervise and mentor volunteers and assistants
- Complete administrative duties in a timely manner (eg. attendance, incident/accident reports, opening and closing procedures)
- Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
Selection Criteria:
- Coach 1 Certificate from Tennis Canada
- Minimum 3 years’ experience teaching at Coach 1 level
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
- Additional certifications considered an asset
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part time Job Type: Non-Union
Applications must be received by September 28, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by September 28, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties
Under the direction of the Recreation Programmer/Recreation Coordinator, assist supervising the fitness floor and promoting membership opportunities that is stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of all participants at all times.
- Supervise the fitness floor, engaging with participants to promote a positive experience and ensuring everyone’s safety.
- Conduct tours of the fitness centre and promote memberships and services
- Provide a high level of front line customer service including greeting and engaging participants
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Assist in the delivery of fitness programs following required standards
- Complete administrative duties in a timely manner (eg. attendance, incident/accident reports, opening and closing procedures)
- Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Participate in on and off site promotional and community events
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
Selection Criteria:
- Minimum 16 years of age
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
- Additional certifications considered an asset
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part time Job Type: Non-Union
Applications must be received by September 28, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by September 28 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties:
Under the direction of the Camp Director/Recreation Programmer/Recreation Coordinator, Instructors are responsible for planning, organizing and implementing a high quality program that is stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of registered participants at all times.
- Plan, organize and deliver high quality safe and stimulating watersport lessons for all levels of participants.
- Keep current with industry trends and class formats
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Provide a high level of front line customer service including greeting and engaging participants
- Complete administrative duties in a timely manner (eg. attendance, incident/accident reports, opening and closing procedures)
- Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Maintain an understanding of facility programs and services
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
Selection Criteria:
- Related technical and practical experience
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part time Job Type: Non-Union
Applications must be received by September 28, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by September 28, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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POSITION DUTIES:
Under the direction of the Recreation Programmer/Recreation Coordinator, plan, organize and implement a high quality program that is stimulating and enjoyable for all participants. Provide supervision, guidance and coaching to staff and volunteers. Responsible for the safety and wellbeing of registered participants at all times.
- Assist with recruitment of staff
- Supervise, coach and evaluate staff
- Assist with promotion of programs
- Assist with development, delivering and documentation of staff training and meetings
- Plan, organize and deliver high quality safe and stimulating programs for all levels of participants
- Ensure participants and staff are equipped with all mandatory equipment during the program
- Ensure staff are following program plans and legislative requirements
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Handle program feedback in a professional manner by providing exceptional customer service
- Complete administrative duties in a timely manner (i.e. staff and program schedules, reports and incident/accident reports)
- Complete daily inspections of gymnastics area
- Monitor the use of equipment and supplies, conduct inventory counts and re-stock as needed
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Make weekly camp calls and follow up calls in the event of missing campers
- Maintain an understanding of department programs and services
- Administer medications according to policy
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
MINIMUM QUALIFICATIONS:
- Minimum 2 years supervisory experience
- NCCP Full Foundations or Level 1 Certification with Risk Management and Risk in Sport
- NCCP level 1 Trampoline, an asset
- Must have or willing to obtain NCCP Gymnastics Level 2
- High Five PHCD Certification an asset
- High Five Quest 2 Certification an asset
- Current Standard First Aid / CPR C from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Seasonal Job Type: Non-Union
Applications must be received by August 31, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by August 31, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Under the direction of the Floor Supervisor/Recreation Programmer, Coachesare responsible for planning, organizing and implementing a high quality program that is stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of registered participants at all times.
- Plan, organize and deliver high quality safe and stimulating gymnastics lessons for all levels of participants
- Keep current with industry trends and new class formats
- Provide a high level of front line customer service including greeting and engaging participants
- Communicate with participants in regards to lesson opportunities and accident prevention
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Complete administrative duties in a timely manner (e.g. attendance, incident/accident reports, opening and closing procedures)
- Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
MINIMUM QUALIFICATIONS:
- Minimum 16 years of age
- 1 – 2 years gymnastics or related experience (i.e. cheerleading/dance) preferred
- Current Standard First Aid / CPR C from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
- NCCP Full Foundations or Level 1 Certification with Risk Management and Risk in Sport considered an asset
- High Five PHCD Certification an asset
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Seasonal Job Type: Non-Union
Applications must be received by August 31, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by August 31, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties:
Under the direction of the Programmer, provide arts education programs to adults and children, organize and lead workshops, and oversee associated programming.
- Lead elementary and high school workshops as well as recreational arts programs
- Assist with continuous development of programming for various ages (eg. Choreography, scene selection)
- Research and implement various learning tools, in line with current industry trends
- Attend schools, camps and other events to educate about art disciplines and Brampton’s Arts and Culture initiatives
- Maintain educational material and ensure it is current, appropriate, and follows Ontario Curriculum Guidelines
- Accept payment when necessary for workshops and programs
- Liaise with school staff and teachers, group leaders and participants to provide a high-level of customer service to all participants
- Complete administrative duties in a timely manner (eg. Workshop Summary Sheets)
- Maintain program equipment and monitor the use of equipment and supplies
- Understand, apply, enforce and adhere to Corporate Policies and Procedures, Emergency Procedures, and Health and Safety Standards for all participants and staff
- Report all accidents and incidents to immediate supervisor for follow up, in a timely manner
- Travel between locations as required
- Performs other duties, as assigned
Minimum Qualifications:
- Minimum one year completed at a post-secondary institution in the field of drama, art, dance, musical theatre, film (or documented advanced studio training in these fields)
- Minimum one year experience teaching and developing learning programs for various age groups
- Current Standard First Aid / CPR C /AED from one of the following: Lifesaving Society, Red Cross. St. Johns or Canadian Ski Patrol
- Valid non-probationary, Ontario Class “G” Driver’s Licence and access to reliable transportation
- Submit or agree to a Vulnerable Sector Criminal Record Check, at their own expense, prior to commencing employment
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part-TimetJob Type: Non-Union
Applications must be received by December 14, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by December 14, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties:
Under the direction of the Programmer, provide professional front-line customer service support, responding to inquiries, program information and services that result in a positive experience.
- Provide a high-level of front-line customer service including greeting, and engaging customers and providing program information and program availability with a strong focus on customers’ needs and wants
- Answer telephone calls and respond to customer concerns/ inquiries in a professional manner
- Process and accept payments for events, bookings, and subscriptions
- Handle feedback in a professional manner while providing exceptional customer service
- Provide information about Recreation and Culture to the public, in person, by email or over the phone
- Balance and verify daily revenue and complete administrative paperwork and reports
- Complete administrative duties in a timely manner (eg. Ticketing reports)
- Maintain a safe and tidy work space
- Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
Selection Criteria:
- Minimum 16 years of age
- Intermediate computer skills (Word/Excel/Outlook)
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part time Job Type: Non-Union
Applications must be received by December 07, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by December 07, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Under the direction of the Supervisor, Crossing Guards, responsible to safely escort pedestrians, as defined in the Highway Traffic Act (HTA) across roadways at designated school crossings by monitoring traffic flow gaps and assuming right of way, while adhering to regulations, policies and procedures.
- Control and obey all regulations, policies and procedures to ensure pedestrians are safely assisted at designated school crossings.
- Provide exceptional customer service to the public, ensuring safe crossing rules are communicated clearly, followed and reinforced as required.
- Document and communicate all incidents and/or unsafe conditions to management, school officials and/or Peel Regional Police.
- Adhere to emergency vehicle right of way, ensuring they have priority over both vehicular and pedestrian traffic.
- Comply with all safety requirements by using and wearing all required safety equipment and clothing.
- Assist in training new crossing guards as required.
SELECTION CRITERIA:
- Must have the ability to remain alert and perform responsibilities quickly and safely.
- Must have excellent customer service skills and the ability to communicate clearly and effectively with management, pedestrians, residents, school officials and police.
- Must be able to move briskly and repeatedly in and out of intersection and stand for 45 to 90 minutes, 3 times a day in all weather conditions.
- Must be able to extend an arm out parallel to shoulder holding a “STOP” sign (weight of approximately 1 pound) for up to one minute frequently.
- Must be able to effectively hear and see oncoming traffic at a safe distance (approximately 300 feet).
- Previous experience dealing with the public and/or children is an asset.
- Training on the Highway Traffic Act and Health and Safety Act as it relates to the job and City policies and procedures is provided to all School Crossing Guards by the City.
- A Police Vulnerable Sector Check is required at applicant expense.
- A Medical Evaluation is required at applicant expense.
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Temporary Job Type: Non Union
Applications must be received by September 14, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by September 14, 2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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Position Duties:
Under the direction of the Preschool Head Instructor/Recreation Programmer/Recreation Coordinator, Instructors are responsible for planning, organizing and implementing a high quality program that is stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of registered participants at all times.
- Plan, organize and deliver high quality safe and stimulating preschool lessons for all levels of participants
- Provide a high level of front line customer service including greeting and engaging participants
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Communicate with parents and participants in regards to other program opportunities
- Complete administrative duties in a timely manner (eg. attendance, incident/accident reports, opening and closing procedures)
- Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned
Selection Criteria:
- Minimum 16 years of age
- Experience working with infants and preschoolers
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Exceptional customer service and communication skills
- Additional certifications considered an asset
** Various tests and/or exams may be administered as part of the selection criteria.
Job status: Part time Job Type: Non-Union
Applications must be received by September 28, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online by September 28, 2018. We thank all applicants; however, only those selected for an interview will be contacted.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.