JOB TITLE:  Division Chief, Administrative Services

DEPARTMENT:  Community Services

POSTING NUMBER:  106807

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Full Time Permanent 

HOURS OF WORK:  40 hour workweek

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of Fire Headquarters.

SALARY GRADE:  23

HIRING SALARY RANGE:  $142,985.00 - $160,858.00 per annum

MAXIMUM OF SALARY RANGE:  $178,731.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  August 13, 2025

CLOSING DATE:  September 17, 2025

AREA OF RESPONSIBILITY:

Reporting to the Deputy Fire Chief, this role is responsible to provide leadership and guidance to support strategic initiatives within Fire & Emergency Services.  Accountable to manage people, resources and provide decision-making that impact significant programs, processes, policies and practices to meet the Service Plan. Accountable for business planning, financial management, trending, service planning, research and project management planning and execution. Provide oversight on capital budget analysis and manages the office administration staff.  Strategic projects including, but not limited to departmental master planning, developing and maintaining community risk assessments, business plan mapping for future operational and capital requests and overseeing significant departmental and corporate initiatives. 

OPERATION STRATEGY

• Oversee the planning, implementation, execution and evaluation of administration and business services initiatives that improve on business processes and sustain high-levels of customer service.
• Work on special projects that support strategic direction that integrate with the Fire Master Plan.
• Implement corporate projects and initiatives as approved by CLT and or Council.
• Analyze operational efficiencies and cost effectiveness to implement innovative strategies, policies and procedures that will harmonize with Fire Services.
• Contribute as a member of the fire management team in the formulation of philosophy, mission, corporate goals and objectives related to the provision of excellent services and programs.

TEAM LEADERSHIP

• Manage, coach and provide guidance to promote effective employee relations and encourage increased morale, innovation and productivity to meet the goals and objectives.
• Conduct performance management formal process and annual reviews.

CUSTOMER SERVICE

• Liaise and interact with agencies, other Fire Services, public and private sector organizations, departments and stakeholders to exchange information and acquire knowledge.
• Provide expertise and guidance to internal and external stakeholders on specialized enquiries and convey complex issues to influence decision-making.

RELATIONSHIP MANAGEMENT 

• Build and foster strong working relationships and collaborative arrangements with internal and external customers, stakeholders, business and community leaders, sponsors, public and media to meet the Service Plan goals and objectives.

CORPORATE CONTRIBUTION & STASTICAL ANALYTICS

• Anticipate, assess and evaluate internal and external risk factors that affect the organization such as technological and organizational practices and recommend business strategies to control risks and improve quality of services and efficiencies.
• Prepare business reports using data to make qualitative and quantitative recommendations for future changes and development opportunities.
• Maintain knowledge of all laws, regulatory, judicial mandates, ordinances, legislative various acts, codes and by-laws set out by Federal, Provincial or Municipal levels of government.

BUDGET AND BUSINESS SERVICES MANAGEMENT

• Lead departmental budget process and liaise with Finance and internal stakeholders in accordance with all applicable City financial and budgeting policies.
• Produce financial forecast reports to ensure budget compliance.
• Monitor and control the budget, ensuring approvals and spending are consistent with operating objectives to ensure budget compliance.
• Collaborate with Business Service departmental group for integration opportunities and shares cost effectiveness approaches for seamless financial reporting.
• Develop and analyze multi-year capital budget plans and provide financing options for all programs and prepare forecasts and cash flows for each portfolio.
• Lead new departmental procurement initiatives in accordance with City policies and procedures.

TEAMWORK AND COOPERATION

• Ability to foster engagement, debate and discuss building of consensus to achieve Service Plan goals and objectives.
• Represent the Fire Chief and Fire and Emergency Services on committees and corporate projects.
• Ability to work collaboratively within a team environment to achieve Service Plan goals and objectives while respecting diverse cultural backgrounds and perspectives.
• Demonstrate success developing and implementing multi-faceted Service Plans for diverse stakeholders with wide-ranging impacts.
• Demonstrate corporate values at all times.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree or diploma in Business Management, or Public Administration or equivalent in related field or formal training sufficient to fulfil job requirements.
• Relevant financial or administrative professional designations are assets
• Proven ability to implement significant strategic projects and initiatives involving numerous stakeholders in a timely manner.

EXPERIENCE:

• 7-10 years administrative leadership experience preferably in both public or unionized environment is an asset
• 5-7 years management experience managing staff
• Understanding of Fire & Emergency Services business operations
• Planning and implementing programs and activities

OTHER SKILLS AND ASSETS:

• Expert knowledge of Municipal, Regional, Provincial and Federal Governments, applicable Legislations and awareness of current social, economic and policitical priorities is an asset.
• Knowledge of Brampton Fire & Emergency Services is an asset.
• Highly-developed relationship management and public relations skills; Interface with internal and external key stakeholders, community groups, government agencies, public and private sector organizations.
• Highly-developed organizational skills; detail oriented, well organized and able to prioritize highly-complex tasks with critical deadlines.
• Highly-developed analytical skills for complex problem solving; fiscal and financial acumen
• Computer proficiency in Microsoft office/software.

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Hybrid

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above at: www.brampton.ca/employment (use for external websites/job boards) quoting reference #106807 by September 17, 2025  and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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