JOB TITLE:  Advisor, Innovation and Transformation

DEPARTMENT:  Planning Building and Growth Management

POSTING NUMBER:  106844

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Full Time Permanent

HOURS OF WORK:  35 hour workweek

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of Flower City Community Campus.

SALARY GRADE:  5

HIRING SALARY RANGE: $88,458.00 - $99,516.00 per annum

MAXIMUM OF SALARY RANGE: $110,573.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  July 16, 2025

CLOSING DATE:  July 29 , 2025

AREA OF RESPONSIBILITY:

Reporting to the Manager, Innovation & Transformation, oversees Building Division process improvements and projects.  Thinking from a broader, City wide, perspective from inception and using innovative and leading-edge development; the Advisor will be involved from project inception to post-implementation evaluation. The Advisor is responsible for overall project planning, direction of project resources and deployment using exceptional technical, leadership and change management skills.

1. PROGRAM DELIVERY

• Attend, participate in and schedule as needed team meetings to determine the scope of projects, key deliverables and project updates
• Collaborate with business leaders and staff in the identification of solutions for business challenges and process improvements
• Assist the Manager in development of business cases
• Lead in the development of project charters, plans, budgets, resourcing strategies and key performance indicators
• Perform research, prepare reports and make recommendations related to project developments
• Manage and track project progress, risks and issues and act as needed, in consultation with the Leadership team and the IT team when appropriate
• Develop and provide status reports to the Manager and project team
• Lead client working sessions focusing on solutions, technical requirements, deployment and follow up
• Working with the project team to evaluate the success of the project and provide suggestions for revising processes if necessary
• Lead the Innovation & Transformation team throughout the lifecycle of the project

2. MANAGEMENT AND TEAM LEADERSHIP SUPPORT

• Assist the Manager in providing guidance and leadership to Building Division Staff and Management regarding projects.
• Assist with the planning, prioritization and distribution of stages of workloads pertaining to projects
• Provide guidance to project staff including technical and procedural advice
• Provide review of deliverables and project status
• Ensure appropriate stakeholders are included and on board with process improvements

3. CUSTOMER SERVICE

• Oversee and monitor verbal and written responses to inquiries to ensure accuracy and consistency
• Provide professional customer service and conflict resolution in situations that may involve differing points of view
• Exercise tact, discretion and persuasive reasoning
• Liaise and foster effective partnership with internal and external stakeholders

4. COMMUNICATION

• Convey goals and objectives clearly and produce clear status reports
• Develop engagement and communication plans internally, externally and through web content as needed
• Co-ordinate communications with Divisional Managers and Corporate Communications staff and IT

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree in Computer Science, Communications, Business Process Management, Engineering or equivalent.
• AMANDA Business Analyst (ABA) Certification.
• AMANDA Configuration Specialist (ACS) Certification.
• AMANDA Product Support (APS) Certification.

EXPERIENCE:

• 2- 4 years of experience in developing and implementing business process improvement solutions within complex organizations, preferably in a union environment.
• Must have 2-4 years of experience with database concepts, code review, software development, data analysis and data mapping
• Must have 2-4 years of experience with reporting tools such as Crystal report, BI etc.
• Must have 2-4 years of experience with Java, Agile Point, SharePoint

OTHER SKILLS AND ASSETS:

• PMP Certification
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service and conflict resolution.
• Supervisory experience is an asset.
• Demonstrated report writing and presentation skills and experience.
• Highly developed analytical, problem solving and organizational skills
• A valid, non-probationary Ontario class G license and use of own vehicle.
• Working knowledge of Microsoft Office Suite.

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Hybrid

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106844 by July 29, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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