JOB TITLE:  Skate Head Coach

DEPARTMENT:  Community Services

JOB STATUS & DURATION: 24 hour workweek / variable hours / flexibility to work evenings, weekends and holidays is required

HOURLY RATE: $21.48

POSTING DATE:  July 07, 2025

CLOSING DATE:  July 14, 2025

PRIMARY FUNCTION:

Reporting to the Recreation Programmer/Recreation Coordinator, plan, organize and implement a high quality program that is stimulating and enjoyable for all participants. Provide supervision, guidance and coaching to staff and volunteers. Responsible for the safety and wellbeing of registered participants at all times.  Provides direction to Skate Instructors/Volunteers.

Position Duties:

• Supervise participants and maintain complete vigilance to minimize risk, and be ready to respond at all times
• Maintain complete vigilance while on duty and be ready to respond to any emergency situation
• Ensure all participants are equipped with proper personal protective equipment (e.g. helmet) when required
• Supervise program participants and ensure their safety both on and off ice
• Provide a high level of front line customer service including greeting and engaging participants
• Address and resolve complaints and on-ice issues
• Complete administrative duties in a timely manner (e.g. on ice program allocations, class lists and incident/accident reports)
• Recruit, supervise, coach and evaluate staff
• Assist with promotion of programs
• Develop, deliver and document staff training and meetings
• Plan, organize and deliver high quality safe and stimulating programs for all levels of participants
• Ensure participants and staff are equipped with all mandatory equipment during the program
• Ensure staff are following program plans and legislative requirements
• Handle program feedback in a professional manner by providing exceptional customer service
• Complete administrative duties in a timely manner (i.e. staff and program schedules, payroll, reports and incident/accident reports)
• Monitor the use of equipment and supplies, conduct inventory counts and re-stock as needed
• Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
• Maintain an understanding of department programs and services
• Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
• Attend meetings/training as required
• Performs other duties as assigned

SELECTION CRITERIA:

REQUIRED EXPERIENCE:

• Minimum 5 years of skating experience

• Exceptional experience as an Instructor with the City of Brampton in the Learn to Skate program or teaching with other skate affiliates/agencies (Skate Canada CanSkate, municipal skate programs)

• Experience in Hockey, Figure Skating, and/or Power Skating or ability to skate at an advanced level (Forward Skating, Backward Skating, Turns, Inside/Outside Edges,
  Stops, Jumps and Crossovers)

OTHER SKILLS AND ASSETS:

• Minimum 17 years of age
• Current Standard First Aid / CPR C from an accredited organization, or ability to obtain within 1 month of date of hire
• HIGH FIVE® Principles of Healthy Child Development or Sport Certification, or ability to obtain within 2 months of the date of hire
• HIGH FIVE® Quest 2, considered an asset
• Ability to wear appropriate Personal Protective Equipment (P.P.E.)
• Exceptional customer service and communication skills

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

If this opportunity matches your interest and experience, please apply online by clicking the button above by July 14, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The City of Brampton requires all applicants to have a valid Criminal Record and Judicial Matters Check (Level 2) or a Vulnerable Sector Check (if 18 years of age or older)   issued from their local police department, dated within the last six (6) months. All checks must indicate for the purpose of employment.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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