JOB TITLE:  Manager, Facilities Maintenance

DEPARTMENT:  Public Works & Engineering

POSTING NUMBER:  106820

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Temporary 12-months

HOURS OF WORK:  35 hour workweek 

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of West Tower.

SALARY GRADE:  8

HIRING SALARY RANGE:  $128,709.00 - $144,798.00 per annum

MAXIMUM OF SALARY RANGE:  $160,886.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  June 16, 2025

CLOSING DATE:  June 27, 2025

AREA OF RESPONSIBILITY:

Reporting to the Director, Facilities Operations & Maintenance, this role directs, coordinates and supervises the activities of O&M in house staff and contractors performing the operations, maintenance & repair, and housekeeping of various City owned and leased facilities (i.e. Portfolio of 80 Corporate, Library & Leased buildings). This role is also responsible for managing 102+ City wide maintenance service contracts to maintain the service delivery. Responsible for overseeing the provision and integrity of the Fire Life Safety Programs for all City buildings and properties, ensuring the safety of City personnel and users.

Collaborates with other divisions (i.e. Recreation & Culture) to provide building systems maintenance & repair related subject matter expertise. Prepares & manages operating & capital maintenance budgets for the facilities maintenance section; while ensuring optimal utilization of personnel and resources. Works in close partnership with Building Design & Construction Div for lifecycle renewal & replacement, retrofitting and applying new technologies to all City wide buildings. Manages centralized maintenance & repair mobile response unit consisting of skilled trades staff.

1. OPERATION STRATEGY

• Lead staff in providing high quality, customer-focused facilities management, tenant relations and building sciences services, ensuring that services meet standards set by legislation, performance benchmarks and best practices.
• Plan, administer, monitor and evaluate schedules and procedures for cost effective & efficient preventive & demand maintenance programs in portfolio facilities.
• Provide leadership, guidance, problem solving and technical direction to front line maintenance staff.
• Provide technical oversight to contractors or other City staff performing maintenance work in portfolio facilities.
• Inspect repair work, projects, equipment, work orders, daily maintenance and supplies for the purpose of ensuring jobs are completed efficiently; and approving inspection reports and payment requests.
• Validate and recommend plant and equipment modifications, upgrades or replacements and determine preliminary cost estimates and priority ratings.
• Oversee liaison between the building maintenance staff and client groups
• Assist in the preparation and validation of specifications or scopes of work for service contracts, supplies and equipment purchases
• Assess, evaluate and monitor service delivery to ensure services are delivered in a customer friendly, efficient and effective manner, ensuring expected quality and timeliness standards are maintained in relation to fiscal and resources.
• In cooperation and coordination with Brampton Fire and Emergency Services and in compliance with the Ontario Fire Code, oversees the provision and integrity of the Fire Life Safety Programs for all City buildings and properties, ensuring the safety of City personnel and users.
• Receive reports on equipment malfunctions, conduct root cause analysis (RCA) and determine corrective action and direct resources accordingly.
• Develop policies, procedures and practices to ensure regulatory compliance of all building systems and equipment.
• Align and standardize operating and safety protocols and practices across all facilities.
• Assess the level of effectiveness of operational and occupation health and safety protocols, ensuring they are aligned and consistent across all facilities.
• Oversee the completion of Risk Assessments to identify gaps in regulatory compliance or industry best practice for facilities maintenance and developing solutions to resolve issues.
• Identify and implement Continuous Optimization initiatives in consultation with the Manager, Facilities Services & Operations.
• Review plans for new construction & renovations and provide comments/suggestions to ensure facilities can be properly operated and maintained.
• Prepare, implement & administer Service Level Agreements and operational plans to support proactive maintenance management initiatives.
• Work with Senior Management in strategic planning for short and long-term business plans, through research, analysis and monitoring of relevant factors such as technological, budget/funding restrictions, and organizational resources.
• Monitor, evaluate and recommend innovative strategies/solutions that improve staff productivity, operational savings, service delivery and effective management of resources to meet service/work plan goals and objectives.
• Anticipate, assess and evaluate internal and external factors and trends that affect the organization such as technological and organizational/workplace practices and recommend strategies to implement measures and mitigate risk(s).
• Provide on-scene response to all maintenance related emergencies.
• Conducting research to identify facilities maintenance program trends & best practices across Canada.

2. STAFF MANAGEMENT

• Manage, coach and provide guidance to promote effective employee relations and encourage increased morale, education, innovation and productivity toward the successful accomplishment of the Service Plan goals and objectives.
• Interview, recruit and hire staff to meet the Service Plan goals and objectives.
• Oversee staff training initiatives that empower operational staff to adopt and apply lessons learned particularly where positive behavioural changes will result in operational efficiencies
• Conduct performance management formal process and annual review to monitor and establish recruitment and selection criteria, training and development opportunities through regular meetings to discuss individual performance.

3. RELATIONSHIP MANAGEMENT

• Build and foster strong working relationships and collaborative arrangements with internal and external customers, stakeholders and government agencies to promote, develop and integrate the Service Plan goals and objectives that drive business solutions.
• Liaise and interact with government agencies, public and private sector organizations, departments and stakeholders to exchange information and acquire knowledge.
• Provide guidance, advice, encouragement, and counselling as required to resolve escalated customer concerns through effective investigation, mediation and conflict resolution.

4. COMMUNICATION AND REPORTING

• Establish and maintain effective communication and coordination with cross departmental teams, consultants and contractors as well as various levels of government, outside agencies, not-for-profit organizations, associations and the general public.
• Ensure coordinated and consistent reporting of issues.
• Communicate effectively and establish links with stakeholders to identify needs and evaluate alternative business solutions to meet the service/work plan goals and objectives.
• Prepare documents, correspondence and reports for presentation to senior management.

5. BUDGET MANAGEMENT

• Manage and control the budget, ensuring approvals and spending are consistent with operating objectives to ensure budget compliance.
• Negotiate with internal and external stakeholders and vendors while maintaining optimum cost-benefit relationships.
• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

6. TEAMWORK AND COOPERATION

• Lead and manage projects and program initiatives at all levels within the organization.
• Participate on Corporate, Departmental and Divisional working groups, committees or special projects.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree in Engineering preferably Mechanical or Electrical with Professional designation i.e. Professional Engineer (P. Eng.), or an equivalent combination of related education and work experience.
• MBA degree would be an asset.
• Solid thorough working knowledge of Building Management & Control Systems (BMCS), and Computerized Maintenance Management System (CMMS) for a large portfolio of buildings.

EXPERIENCE:

• 5-7 years experience preferably in both public, private or unionized environment is an asset
• 3-5 years management experience; Ability to lead, coach, motivate and manage staff
• Understanding of Energy Management best practices and overall systems optimization.
• Previous experience in preparing maintenance forecasts, providing technical customer service, and developing policies and standards is a definite asset.

OTHER SKILLS AND ASSETS:

• Knowledge of all relevant codes and regulations that govern facility operations and computerized maintenance management systems is required.
• Must possess strong project management, interpersonal, problem solving, and team building skills in a unionized environment.
• Thorough knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
• Experience with safety standards, building codes and related legislation
• Solid Customer Service and People Management skills; Interface with internal and external key stakeholders, government agencies, vendors and consultants
• Solid Negotiation skills to negotiate with key stakeholders, vendors and consultants to ensure optimal resources are in place to meet project and operational deliverables
• Solid Organizational skills; Detail oriented, well organized and able to prioritize complex tasks with critical deadlines
• Solid Analytical skills for complex problem solving
• Computer proficiency in Microsoft office/software

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Hybrid 

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106820 by June 27, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

                 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new

Alternate Format Request.