JOB TITLE:  Administrative Assistant, Employee Support Services

DEPARTMENT:  Transit

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION: Temporary - 6 months less a day

HOURS OF WORK:  35 hour workweek / shift work / variable hours

LOCATION:  You will report to the location of Clark

HOURLY RATE OF PAY:  $38.12

JOB TYPE:  Management and Administration

POSTING DATE:  May 26, 2025

CLOSING DATE:  June 06, 2025

AREA OF RESPONSIBILITY:

This position is responsible for supporting the Coordinator, Employee Support Services in the payroll and timekeeping process for the Transit Division to ensure the administrative timekeeping functions are achieved within prescribed timelines and quality service standards.

             Key Duties and Responsibilities

1. Payroll Timekeeping and Scheduling

• • Support all Transit payroll timekeeping functions including ensuring that the payroll is completed accurately and submitted on time.
  • Complete and authenticate data entry and timekeeping adjustments for Transit Non-Union, Transit Part-Time, Maintenance and Operations staff and work closely with Payroll Services to ensure deliverables meet payroll deadlines.
  • Assist in generating various payroll reports, ensuring conformance to the Collective Agreements and reconciliation requirements.
  • Pro-actively identify issues that have potential impact on Transit payroll and resolves or escalates, as appropriate.
  • Ensure daily functions are performed according to City Policies and Collective Agreements.
  • Serve as the primary point of contact for all payroll-related matters in the absence of the Coordinator, Employee Support Services.
  • Willingness to work additional hours, when necessary, to ensure accurate and timely submission of payroll.

2. Customer Service Tasks

• • Respond promptly to inquiries, ensuring accuracy and efficiency in addressing employee needs.
  • Provide recommendations to enhance operational efficiencies across all Transit departments.
  • Respond to internal Transit staff requests regarding procedural clarity, interpretation of Payroll practices and other general provisions of the Collective Agreements.
  • Receive and direct incoming inquiries and escalates staff or office related concern to appropriate resource.
  • Maintain database of internal and external customer enquiries, prioritize all requests and respond within acceptable timelines.
  • Prepare and process standard correspondence, forms, statistical reporting, etc and track and run reports as required within established timelines.

3. Special Projects – Analysis and Tracking

• • Provide support in the implementation, knowledge sharing, subject matter expertise, and testing of payroll and scheduling projects such as Hastus, Workforce MyTime, and others.
  • Assist in the maintenance of updated payroll process maps, knowledge libraries, and off-cycle trackers to ensure accurate and efficient performance of payroll tasks.

4. Database and Records Management

• • Use automated logging and tracking databases to capture relevant information and ensure information that is captured meets all regulatory and City requirements.
  • Maintain both hard copy and electronic files when necessary. Generates reports as required. Reconciles records and ensures payroll requirements are provided.
  • Ensure the confidentiality and security of employee and departmental files.
  • Track vacation, lieu and floater accruals for unionized employees and handle confidential enquiries providing analysis for resolution and decision-making. Assist with ensuring all audit requirements are met.

5. Support Process Improvement Initiatives and Change Management

• • Use knowledge and insights gained in working with stakeholders, analyze payroll information, identify trends and concerns, and suggest ways to improve processes or to resolve issues.
  • Ensure all standard procedures are followed and provide guidance to people leaders on new payroll related processes, both verbally and through assisting in drafting SOP, so that a common understanding for Transit staff is delivered.
  • Ensure tracking of unique payroll instances, to allow consistency in future occurrences.

6. Human Resource, Administrative and Financial Support

• • Maintain up-to-date employee and payroll files, documentation, and correspondence.
  • Ensure necessary sign offs and approvals meet audit requirements and confidentiality.
  • Prepare monthly union bills and assist with invoice payments as needed. Assist with providing guidance and information regarding pension and benefits inquires and update internal records and time entry regarding OMERS eligibility.
  • Support annual pay outs as outlined in the ATU Collective Agreement.
  • Prepare and submit Employee Data Change Forms (EDCs) for onboarding, off boarding and job-related changes.
  • Coordinate with ATU executives for up-to-date information regarding long-term absences and update internal data and time entry.
  • Support administrative team and functions on an as needed basis

7. TEAMWORK AND COOPERATION

• • Contribute to a healthy team environment.
  • Work well within diverse groups to support operational goals and objectives.
  • May be requested to represent the payroll or administrative function at meetings or events.
  • Demonstrate corporate values at all times.
  • Assist in payroll and process training for Transit departments to ensure efficient payroll processes, as needed.

SELECTION CRITERIA:

EDUCATION:

• Post secondary certificate in Office Administration or equivalent experience.
• Working towards a payroll certificate would be an asset.

EXPERIENCE:

• Minimum two years payroll and/or administrative work experience, preferably in a transportation environment.
• Relevant previous payroll experience would be an asset.
• Experience working in a unionized environment, specifically ATU, is a definite asset.

OTHER SKILLS AND ASSETS

• • • Strong computer skills in Microsoft Office (Outlook, Excel, Word, PowerPoint) and payroll systems (PeopleSoft HRMS and Hastus).
    • Aptitude for figures with a strong attention to detail, accuracy and follow up.
    • Must demonstrate tact, diplomacy, confidentiality and good judgment.
    • Strong organizational and communication skills with the ability to set priorities to ensure ease of workflow.
    • Ability to work independently to meet fixed deadlines.
    • Demonstrated commitment to customer service skills with the ability to resolve questions and concerns in a fast-paced work environment.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by June 6, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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