JOB TITLE:    Specialist, Community Safety Programs and Planning

DEPARTMENT: Community Services

POSTING NUMBER: 106766

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION: Temporary 18-months

HOURS OF WORK:  35 hour workweek

LOCATION:  Hybrid Model*

SALARY GRADE: 4

HIRING SALARY RANGE:  $78,979.00 - $88,852.00 per annum

MAXIMUM OF SALARY RANGE:  $98,724.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  May 14, 2025

CLOSING DATE:  May 26, 2025

AREA OF RESPONSIBILITY:

Reporting to the Supervisor, Community Safety Programs & Planning, this position is responsible for research, data collection and tracking through surveys and other mechanisms, analysis, benchmarking, assessment, and related planning and process to support the development and implementation of reports and projects for the Community Safety & Well-Being Office (CSWO), and particularly those within the Community Safety Action Plan (current and future iterations). The role will act as a central support resource for the entire division and support the role in special projects related to strategic and operational effectiveness and efficiency for the division. This role provides excellent customer service and develops and maintains relationships with internal partners, external stakeholders, and the community. The position requires independent decision-making, the ability to work on multiple projects with varying complexities, and the ability to prioritize and manage a full workload and meet deadlines.

1. OPERATIONAL SUPPORT

• Assist the Division with research, data collection and tracking, analysis, benchmarking, preparing reports and making recommendations regarding community safety and well-being initiatives, particularly those outlined in the Community Safety Action Plan (current and future iterations).
• Analyse complex data and metrics related to findings from CSWO-led workshops, events, engagements, including those related to community concerns and develops recommendations to address those concerns.
• Tracks performance indicators related to the Corporate Strategic Plan and Service Plans to ensure accuracy of information and identify trends and results.
• Analyse data and activities and provides statistics for Council reports, outlining relevant trends and issues.
• Contribute to including preparation, review, processing and distribution of correspondence, briefing notes, meeting agendas, minutes, actions and presentations.
• Collaborate with the management team to support on business initiatives, programs, processes, procurement, and projects.

2. PROGRAM DEVELOPMENT AND SUPPORT

• Analyze complex program results and develop plans and recommendations related to sustaining existing programs and developing new programs.
• Interpret data using analytics research methodologies and statistical techniques to enhance service deliveries.
• Conduct research and prepare ad hoc studies, for example, make recommendations for improved operationalization of existing and future projects and programs.
• Prepare reports including analysis, benchmarking, and forecasting, with the development of actionable steps to optimize performance.
• Develop actionable roadmaps for improving workflows and processes in line with the division’s key performance indicators.
• Administer programs, projects and or processes specific to the operating unit and work to find and create efficiencies in existing processes and metrics.

3. CUSTOMER SERVICE

• Provide high quality customer service and commitment by developing collaborative and productive partnerships with internal and external stakeholders including community groups.
• Responds to inquiries from internal and external customers, handling sensitive or confidential information.
• Takes into consideration corporate image and public opinion developing projects, programs, and strategies related to the Community Safety Action Plan.
• Assess data to enhance the efficiency and effectiveness of services and systems.
• Provide comprehensive informational reports to CSWO leadership team.

4. ADMINISTRATIVE SUPPORT

• Provide administrative support to the Community Safety and Well-Being Division team as needed, including preparation, review, processing and distribution of correspondence, briefing notes, meeting agendas, minutes, actions and presentations.
• Administer corporate purchasing card, petty cash reconciliation, request for travel and expense forms/reports, and sectional/ divisional time entry.
• Book and arrange meetings, conference and event attendance, resources, travel arrangements and amenities.
• Coordinate access for new employees, monitor job data for adjustments, and all employee data changes.

SELECTION CRITERIA:

Education:

• Degree/Diploma in one of the following applicable fields: Administration, Management, Sociology, Criminology, Emergency Management, Public Policy
• Related training and professional development certificates

Experience:

• Minimum 2-3 years related experience, preferably in public service

Other Skills and Assets:

• Practical knowledge of Municipal, Regional, Provincial and Federal Governments and applicable legislation is an asset.
• Strong presentation skills; facilitate and convey concepts in a clear and concise manner.
• Proficiency with statistics and dataset an analytical, with experience collecting, organizing and disseminating information accurately.
• Proficient use of Microsoft Office.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Able to work independently and as part of a team.
• Detail oriented, well organized and able to manage time and multi-task, sometimes with conflicting priorities and timelines.
• Ability to write reports.
• Must be able to maintain professional composure and make quick and sound decisions when dealing with last minute deadlines.
• Must be able to communicate in plain language on complex technical issues.
• Must be able to prioritize tasks and show flexibility and adaptability, especially during high demand periods.

**Various tests and/or exams may be administered as part of the selection criteria.

LI-SE

#LI-Hybrid

#LI-Hybrid

Interview:  Our recruitment process will be completed in person.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106766 by May 26  and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

                 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new

Alternate Format Request.