JOB TITLE:  Supervisor, Neighbourhood Outreach and Development

DEPARTMENT:  Community Services

POSTING NUMBER:  106755

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Temporary 18-months

HOURS OF WORK:  35 hour workweek

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of West Tower.

SALARY GRADE:  6

HIRING SALARY RANGE:  $100,277.00 - $112,812.00 per annum

MAXIMUM OF SALARY RANGE:  $125,346.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  May 7, 2025

CLOSING DATE:  May 15, 2025

AREA OF RESPONSIBILITY:

Reporting to the Senior Manager, Community Safety & Well-Being Office, the purpose of this job is to supervise Community Safety Coordinator staff and to operationalize neighbourhood outreach and development related tactics within the Community Safety Action Plan (the Action Plan), a Council identified priority. The Action Plan is a multi-year, multifaceted plan with numerous newly identified tactics and a phased delivery over several years. The Supervisor position allows for the objectives of the Action Plan to be accomplished by providing direction, guidance, and decision making related to the delivery of neighbourhood outreach and development initiatives and tactics. Included in these programs is the oversight and implementation of Phase 2 of the Nurturing Neighbourhoods Program (NNP). This position will supervise the Coordinators by providing direction, input, feedback, and guidance on design, development, delivery, review, and evaluation for NNP Phase 2, as well as other projects and programs. This position also allows for sustainability and longevity in running the programs that stem from the Action Plan that will become permanent features of CSWO, including NNP Phase 2, the Neighbourhood Association Guide, the Quadrant Connection function, the GeoHub Neighbourhood Profiles incident monitoring and response, and others.

STAFF MANAGEMENT

• Supervise staff and prioritize and organize daily work direction to meet operational effectiveness, and ensure work is completed in a timely and accurate manner.
• Supervise, coach, mentor and provide guidance to promote effective employee relations and encourage increased morale, innovation and productivity to meet operational effectiveness.
• Foster a positive and productive teamwork environment by leading, building, and motivating staff.
• Monitor and assess performance, and discipline as required, to meet operational effectiveness.
• Train Coordinators on new processes.
• With the Manager, interview, recruit, and hire staff to meet operational needs.

OPERATIONAL SUPPORT

• Supervise partial implementation of the Community Safety Action Plan and respective initiatives.
• Prioritize and organize implementation schedule for the Action Plan tactics, strategies, programs, and initiatives related to neighbourhoods outreach and development.
• Assign tasks to Coordinators for the implementation and delivery of Action Plan tactics.
• Monitor, review, track and evaluate for operational effectiveness.
• Report and communicate progress of Action Plan implementation and delivery to management.
• Act as a key contact to management, partners, stakeholders, residents, community groups, and others on the progress of the Action Plan delivery.
• With the Manager, prepare and monitor budget and expenses related to the implementation and delivery of the Action Plan.
• Provide input on budget requirements to support anticipated needs related to the implementation and delivery of the Action Plan.
• Supervise and monitor current budget of expenditures and ensure budget compliance related to the implementation and delivery of the Action Plan.
• Assist in the planning, development, and implementation of future iterations of the Action Plan.

PROGRAM IMPLEMENTATION

• Supervise the Coordinator positions implementing and operationalizing neighbourhood outreach and development tactics. This involves assigning tasks, monitoring, reviewing, tracking, and evaluating for operational effectiveness.
• Report and communicate progress of neighbourhood outreach and development tactics implementation and delivery to management.
• Act as a key contact to management, partners, stakeholders, residents, community groups, and others on the progress of the various neighbourhood outreach and development tactics.
• With the Manager, prepare and monitor budget and expenses related to the implementation and delivery of tactics.
• Supervise and monitor current budget of expenditures and ensure budget compliance related to the implementation and delivery of various tactics.

COMMUNICATION AND REPORTING

• Present and convey complex concepts to internal and external partners and stakeholders.
• Develop reports, plans, procedures, and make recommendations to management for effective decision-making.
• Effectively communicate operational plans and procedures.
• Report on operational performance to Manager and make recommendations for improvement.
• With the Manager, develop reports and presentations for Council with program updates from the Community Safety & Well-Being Office.

CORPORATE CONTRIBUTION

• Responsible for genuinely engaging and collaborating across the corporation and with partners and stakeholders, to reduce silos, receive and provide valuable input, streamline operations and ultimately contribute to a Brampton that is a healthy and safe and well-run city.
• Conduct research and analysis using internal and external resources to gain insight into best practices.
• Stay abreast of industry trends and evaluate current programs, processes, and practices to recommend solutions that improve programming and set best practices.
• Support and participate in initiatives undertaken by all Community Safety & Well-Being Office team members.
• Maintain knowledge of City policies, legislation, regulations, Administrative Directives and Standard Operating Procedures.
• Demonstrate corporate values at all times.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree in related field (i.e. Sociology, Criminology, Emergency Management, Public Policy).
• Related training and professional development certificates

EXPERIENCE:

• Minimum 5-7 years related experience, preferably in public service
• 3-5 years supervisory experience is an asset. Ability to supervise, guide and motivate staff

OTHER SKILLS AND ASSETS:

• Strong knowledge and experience in plan development, implementation, and evaluation
• Strong knowledge and experience in community engagement and development practices
• Strong communication and organization skills. Detail oriented and able to prioritize multiple complex tasks and activities meeting conflicting priorities and timelines
• Strong presentation skills, including ability to present to large and diverse audiences
• Strong ability to facilitate and convey concepts in a clear and concise manner
• Strong customer service and people management skills. Interface with internal and external customers to meet corporate service standards
• Practical knowledge of Municipal, Regional, Provincial and Federal governments and applicable legislations is an asset
• Computer proficiency in MS Office

**Various tests and/or exams may be administered as part of the selection criteria.

 LI-SE

#LI-Hybrid

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106755 by May 15, 2025  and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

                 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new

Alternate Format Request.