JOB TITLE:  Advisor, Field Investigation, and Regulatory Compliance

DEPARTMENT:  Planning, building and Growth Management

POSTING NUMBER:  106704

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Full Time Permanent

HOURS OF WORK:  35 hour workweek

LOCATION:  On-site*– you will report to the location of FCCC

SALARY GRADE:  6

HIRING SALARY RANGE:  $100,277.00 - $112,812.00 per annum

MAXIMUM OF SALARY RANGE:  $125,346.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  May 1,   2025

CLOSING DATE:  May 15, 2025

AREA OF RESPONSIBILITY:

Reports to the Director of Building Division, PB&GM, The Advisor, Field Investigation, and Regulatory Compliance plays a vital role in overseeing customer service, field investigations, and regulatory compliance related to construction activities. This includes a strong focus on Accessory Residential Units (ARUs), enforcement matters, and addressing concerns related to unqualified contractors. The role enhances customer service efforts, supports the council’s expectations for increased levels of service to residents, and ensures adherence to construction safety and best practices.

This position requires close collaboration with internal departments such as Fire, Enforcement, and Inspection Services, along with external stakeholders, including contractors and regulatory bodies. The Advisor will lead field investigations, support the enforcement team in addressing violations, assist in gathering documentation for prosecution, and develop standard operating procedures (SOPs) to streamline processes. The position will also contribute to strategic communications on provincial directives and council mandates, ensuring compliance with safety and regulatory standards.

KEY ACCOUNTABILITIES

As part of the PB&GM team, this role will be accountable to:

• Customer Service Enhancement: Spearhead initiatives to improve service standards in the Building Division, focusing on resident inquiries related to ARUs, construction activities, and unqualified contractors.
• Field Investigation & Enforcement Support: Overseeing investigations into unauthorized construction, collaborating with the enforcement team, and assisting in gathering documentation for prosecutions.
• Regulatory Compliance & Inspection Collaboration: Working closely with the Inspection team, Regulatory Coordinator, and Manager of Training & Standards to ensure adherence to building regulations and proper follow-up on orders.
• Council and Provincial Direction: Implement and report on provincial directives related to ARUs (Bill 23) and respond to enhanced service expectations from the council concerning resident issues, ensuring timely and thorough resolution.
• Development of SOPs & Best Practices: Creating standard operating procedures to improve regulatory coordination and enforcement within the Building Division.

KEY RESPONSIBILITIES

1. OPERATION SUPPORT AND TROUBLESHOOTING

• Troubleshoot critical issues, providing solutions and recommendations with a nuanced understanding of political and organizational dynamics.
• Manage and direct complex inquiries to appropriate departments and staff members for resolution.
• Provide project management expertise to support and recommend solutions and changes in ways to meet corporate key strategies.
• Develop and implement strategies to enhance the efficiency of building permit processes.
• Develop project outlines, descriptions and implementation plans to support divisional initiatives.
• Research best practices and develop project plans for identified projects to ensure milestones and targets are achieved.
• Develop and create strategic relationships and keep abreast of issues that may impact the departmental initiatives.
• Foster a collaborative environment within the division, supporting cross-functional teams and departmental initiatives.
• Work closely with managerial staff across different sections and departments to ensure cohesive operations and effective service delivery.
• Excellent analytical abilities for complex problem-solving under pressure.

2. CUSTOMER SERVICE

• Lead customer service initiatives to enhance resident response efforts, particularly in addressing concerns related to ARU construction and interactions with contractors.
• Champion collaboration with key external partners and stakeholder groups.
• Serve as a point of contact for escalated issues concerning contractor qualification and regulatory adherence.
• Deliver trusted judgment and perspective through collaborative and productive partnerships with key stakeholders that result in customer service satisfaction.
• Develop communication materials to support customer interactions, including updates on construction processes, field investigations, and service expectations.
• Communicate complex concepts clearly and engage stakeholders effectively through presentations and training sessions.
• Exceptional written and verbal communication skills with a strong emphasis on customer service and the ability to manage sensitive information.
• Represent the Building Division in public meetings, industry forums, and regulatory discussions.

3. PROJECT MANAGEMENT AND REPORTING

• Lead the development and execution of projects, preparing detailed reports and presentations for the Director and senior management for effective decision-making.
• Prepares reports and updates to senior management and council including briefing notes which may include information that is sensitive and/or confidential in nature.
• Maintain continuous oversight of project direction and progress, ensuring alignment with strategic objectives.
• Implement strategies aligned with council’s expectations for enhanced resident service and ARU compliance.
• Work closely with the Manager of Inspections and other key stakeholders to develop field strategies and resolve issues related to ARUs and construction safety.

4. FIELD INVESTIGATION AND CONSTRUCTION OVERSIGHT

• Conduct and oversee field investigations into ARU construction, working to ensure that unqualified contractors are identified, and issues are addressed promptly.
• Collaborate with Inspection Services and Zoning to assess ongoing construction activities and ensure regulatory compliance.
• Work with various internal and external teams to enhance safety protocols for ARUs and provide recommendations on-field practices.
• Develop strategies to enforce compliance with provincial, regional and municipal legislations regarding ARU development.
• Monitor changes in provincial legislation and integrate them into divisional practices to ensure compliance with provincial and council mandates.
• Act as a liaison between the Building Division and council members to report on ARU-related construction activities.

5. TEAMWORK

• Foster collaboration between the Building Division, Enforcement, Inspections, and Fire Department to address regulatory concerns.
• Work with the Regulatory Coordinator and Manager of Training & Standards to ensure proper training and compliance oversight.
• Participate and elevate the effectiveness as a member of cross-functional teams.
• Assume the duties to support other Divisions as required.
• Demonstrate corporate values at all times.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree in Architectural Studies, Engineering, or a related field.
• Successfully complete the provincial examinations relating to the buildings in respect of which the employee will exercise the powers or perform the duties of an inspector under the Act and have filed each to the Province as set out in the legislation.

EXPERIENCE:

• At least 2 years of experience in a government or similar regulatory environment, with a focus on enforcement of building code, project management and stakeholder communication.
• Familiarity with prosecution procedures and evidence collection for legal proceedings

OTHER SKILLS AND ASSETS:

• Knowledge of Municipal, Regional, Provincial and Federal Governments, experience in policy, legislation and regulation analysis.
• Experience with field investigation processes, identifying and managing unqualified contractors, and addressing construction issues.
• Familiarity with municipal, provincial, and federal government regulations, particularly related to building and safety standards.
• Completion of provincial qualification examinations for Legal Processes and Small Buildings is an asset.
• Strong Presentation skills; Facilitate and convey concepts in a clear and concise manner
• Strong Customer Service and People Management skills; Interface with internal and external stakeholders and resolve issues to meet corporate service standards
• Well-developed relationship management skills to interface with a diverse group.
• Strong organizational and time management skills, capable of managing multiple tasks and projects simultaneously.
• Ability to work effectively both independently and as part of a team, demonstrating leadership and initiative.
• Demonstrated political sensitivity and ability to maintain confidentiality.
• Strong Organizational skills; Detail oriented, well organized and able to prioritize complex tasks and meet critical deadlines
• Computer proficiency in AMANDA, and Microsoft Office
• Excellent time management and organization skills.
• Must be able to work in a fast-paced, high-stress environment, meet tight and changing deadlines,

Mandatory Requirements:

• Ability to travel for field investigations within the city.
• Ability to work in a fast-paced environment with evolving regulatory challenges.

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Onsite

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106704 by May 15, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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