JOB TITLE:  Facility Clerk, Cemetery

DEPARTMENT:  Community Services

POSTING NUMBER:  106711

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Temporary 6-months

HOURS OF WORK:  40 hour workweek

LOCATION:  In-Person– you will report to the location of Cemetery, 10 Wilson Avenue.

SALARY GRADE:  10A

STARTING SALARY:  $1,304.40 per week

JOB TYPE:  Union

POSTING DATE:  April 17, 2025

CLOSING DATE:  May 2, 2025

AREA OF RESPONSIBILITY:

Reporting to the Foreperson, Cemetery Services, provide quality customer service to customers of the Brampton Cemetery including funeral homes, monument dealers, the general public, and city staff, in person, e-mail or on the telephone. This position also performs data entry, data editing and word processing using various applications for parks maintenance management and payroll system. This position also generates appropriate reports, asset tracking, maintains the division’s attendance records and filing system.

• Provide quality customer service and reception at the Brampton Cemetery Administration Offices.
• Respond to enquiries and complaints from the public; accurately documents all requests from internal and external customers.
• Research, interpret and explain information related to the Cemetery By-laws and regulations of the Bereavement Authority of Ontario while adhering to the Funeral Burial & Cremation Services Act.
• Sell cemetery supplies and services
• Meet with families and funeral homes to arrange and discuss burial needs.
• Prepare internal and external correspondence.
• Input of data related to cemetery record keeping and the Treasury Department.
• Research and manage cemetery records.
• Verify and accurately enter all information pertaining to burials, sales, memorials and transfers of plots using various systems/applications, i.e. PeopleSoft, Class, Infor, HOS, etc.
• Receive and process payments for cemetery supplies and services.
• Prepare Bank deposits and daily revenue reports.
• Provide administrative support for seasonal employee hiring and training program.
• Train part time/seasonal Cemetery clerical staff.
• Enter staff hours, prepare meeting minutes, reconcile Mastercard, and record/maintain asset inventory for the Cemetery.
• Log and enter payroll for all cemetery staff.
• Performs additional similar and related duties as assigned.
• Assisting foreperson with contract management tracking and communicate with vendors as required

SELECTION CRITERIA:

EDUCATION:

• Completion of Grade 12 or equivalent

EXPERIENCE:

• Over two (2) years, up to and including four (4) years of experience in a cemetery

REQUIRED LICENCE CERTIFICATION:

• Ability to be certified on Cemetarian Operations Management (Cemetarian Certificate Course)
• Ability to obtain certification of the Ontario Cemetery Sales Representative Course is required
• Ability to obtain and maintain Yearly Sales Representative License issued by the Bereavement Authority of Ontario

OTHER SKILLS AND ASSETS:

• Working knowledge of Versatile Records Management Software, Class Point of Sale Access 2 Gov Point of Sale and Peoplesoft HRMS and FPRD is an asset.
• Proficient in the use of Microsoft Office applications.
• Working knowledge of the INFOR(Hansen) Service Request and Work Management System and cemetery support related software programs.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Able to work independently and as part of a team.

**Various tests and/or exams may be administered as part of the selection criteria.

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Interview:  Our recruitment process may be completed with video conference technology.

Applicants who do not meet the educational requirements but have direct related experience may be considered.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above by May 2, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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