JOB TITLE: ATS HRMS Business Analyst 

DEPARTMENT:  Corporate Support Services 

POSTING NUMBER:  106684 

NUMBER OF POSITIONS:  1 

JOB STATUS & DURATION:  Temporary 9-months  

HOURS OF WORK:  35-hour workweek   

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of City Hall  

SALARY GRADE:  6 

HIRING SALARY RANGE:  $97,593.00 - $109,792.00 per annum  

MAXIMUM OF SALARY RANGE:  $121,991.00 per annum 

JOB TYPE:  Management and Administration  

POSTING DATE:  March 28, 2025 

CLOSING DATE:  April 11, 2025 

AREA OF RESPONSIBILITY:

Reporting to Senior Manager Talent Acquisition and Organizational Development, this position will leverage strong HR knowledge coupled with system expertise in SAP SuccessFactors, project management skills, and assist in the implementation, rollout and configuration of SAP SuccessFactors applicant tracking system. The Applicant Tracking System (ATS) / Talent Acquisition Solution Business Analyst will be involved in the development/revision of business requirements to ensure that the ATS aligns with HR strategies and is compliant with policies, procedures, and applicable legislation and regulations with the relevance of enhancing operational performance. This position would work with the vendor to ensure a seamless implementation of the system. This position provides excellent customer service while protecting the integrity of the data, automating business processes, trouble shooting incidents and maintaining optimal configuration. This role collaborates with Talent Acquisition, and Information Technology in recommending and coordinating efforts to automate business needs by leveraging functionality in the SAP SuccessFactors ATS Recruiting and Onboarding modules and following best practice.

1. System Administration

Develop, maintain and audit system defined standards and processes.  This includes the maintenance of system wide installations settings and records, overseeing the configuration of module specific control records, as well as security/privacy design and configuration.  Ensure application data integrity, system access and data distribution managed appropriately. Investigate, analyze, design, test and recommend optimal system enhancements.

2. Business Analysis

Liaise with the Talent Acquisition Team to confirm business requirements, conduct current and future process mapping to determine the fit/gap in the planning and development of new system functionality and/or related business processes. Consult with hiring managers cross-functionally and the HR team to evaluate business needs to develop understanding of true requirements and translate into functional specifications. Present, explain, and validate analysis to ensure proposed solution meets their business needs. Lead the implementation of the SAP SuccessFactors applicant tracking system. Serve as a functional source of expertise in owning product backlog, providing user acceptance tests, supporting the maintenance and/or development of process improvements and changes. Advise stakeholders of current design and provide recommendations to ensure design supports local nuances.

     3. System Technical Analysis

Responsible for defining interface parameters between systems, identifying system data dependencies, and approving all technical specifications and changes. Responsible for the daily operation and troubleshooting of user problems.  Lead and contribute to project teams to assist in the research, selection, evaluation and implementation of new software applications and services.

4. Project Support

Provide feedback to IT on processes, functionality, timelines and results expected for implementation of the systems. Ensure operational readiness, including full handover/training post-go-live to in application administrator. Act as SAP SuccessFactors ATS product owner and prioritize product backlog as required by business. Leverage in market BA resources to capture detailed technical requirements; engaging on-the-ground support to ensure application readiness pre-go-live. Escalate to the Project Manager to ensure project risks/issues are proactively managed.

5. Coordination and Guidance

Coordinate the assigned project components while setting work priorities, creating documentation, assigning work to the technical team, ensuring all testing is complete, and approvals obtained before moving changes into the ATS production environment.  Provide support to the Talent Acquisition Team on use of SAP SuccessFactors. 

6. Integration

Provide input into the design, development, implementation and maintenance of interfaces and integration for ATS with other corporate applications, middleware solutions and portal.

7. Testing and Documentation

Develop documentation pertaining to system functionality as well as related business processes and procedures.  Maintain technical system documentation as it pertains to configuration, security, development, integration and interfaces, issue resolution, reporting tools, system standards and move to productions. In collaboration with IT, engage business users in User Acceptance Testing (UAT) sessions and documentation. Collaborate with IT and Project Manager to develop detailed project transition documentation to support end users once implementation is complete. Participate in the end user training sessions via online webinars, over the phone or in-person.

SELECTION CRITERIA:

EDUCATION:

• Diploma and/or Degree in Business, Computer Science, Human Resource Management or equivalent
• PMP/Agile Certification is an asset

EXPERIENCE:

• 3 - 5 years experience working in an HR environment as a business analyst or systems analyst type role participating in /leading large scale, SAP SuccessFactors applicant tracking systems (ATS) or Talent Acquisition System (TAS) implementations
• Super-user experience with ATS systems or other comparable Talent Acquisition, and Talent Management solutions (Job Opening, Advertising, Screening, Recruiting, Onboarding, etc.)

OTHER SKILLS AND ASSETS:

• Demonstrated knowledge, experience and analytical skills as it pertains to Human Resources and HR business policy, practices and processes
• Knowledge of HR, Payroll and IT policy, practices and integration points is required.
• Experience within a municipal environment preferred.
• Strong project management skills with the ability to manage multiple assignments simultaneously.
• Exceptional communication, report writing and documentation skills.
• Ability to translate functional requirements for technical audience and technical details to functional audience.
• Experience in business process mapping and redesign, user interfaces, relational database concepts, system integrations, and project management techniques
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook);
• May need to be available during non-standard business hours during upgrades and/or project implementations.

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Hybrid

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above (use for iCIMS) OR at: www.brampton.ca/employment (use for external websites/job boards) quoting reference #106684 b  April 11, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

                 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.