JOB TITLE:  Return to Work Coordinator, Transit Operations

DEPARTMENT:  Transit

POSTING NUMBER:  106531

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Full Time Permanent 

HOURS OF WORK:  35 hour workweek / shift work / variable hours

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of Transit Sandalwood.

SALARY GRADE:  3

HIRING SALARY RANGE:  $67,530.00 - $75,971.00 per annum

MAXIMUM OF SALARY RANGE:  $84,412.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  January 24, 2025

CLOSING DATE:  January 31, 2025

AREA OF RESPONSIBILITY:

With the goal of supporting employee well-being and regular attendance, the Return to Work (RTW) Coordinator facilitates and coordinates the safe and timely return of employees to work following injury, illness or disability. Reporting to the Senior Manager, Transit Operations, they work closely with employees, management, unions, Human Resources and external stakeholders to develop and implement individualized return to work plans that comply with applicable laws, policies and collective agreements, ensuring minimal disruption to transit operations.

OPERATION SUPPORT:

Return to Work Program Management

• Coordinate individualized return to work plans for employees in Transit Operations.
• Assess job-specific tasks (e.g., driving, equipment maintenance) to match employee capabilities.

Assessment & Accommodations

• Review return to work documentation and assess restrictions relevant to Transit roles.
• Assist in recommending temporary or modified duties, including light-duty roles, where feasible.
• Support supervisors and Human Resources on permanent accommodations.
• Conduct job site assessments to ensure accommodations align with workplace safety and operational efficiency.

TEAMWORK AND CO-OPERATION:

• Partner with Transit supervisors, union representatives, Human Resources representatives to determine appropriate accommodations.
• Communicate with Human Resources, safety officers, and legal teams to align plans with policies and regulations. Assist in special projects as required.
• Work well within diverse groups to support operational goals and objectives.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.
• Provide support/backup as necessary including but not limited to, attendance management and Health, Safety and Wellness.

OPERATIONAL EXCELLENCE AND INTEGRITY:

Compliance & Documentation

• Ensure return to work plans comply with transit-specific regulations.
• Maintain confidential and accurate records of cases, employee progress, and accommodations.

CUSTOMER SERVICE:

Employee Support

• Provide guidance and support to employees navigating the return to work process.
• Support communication between employees and management to address concerns or barriers.

TRAINING:

• Guide managers, supervisors, and frontline staff on return to work policies and procedures.
• Educate teams on the importance of early and safe return to work practices.

COMMUNICATION AND REPORTING:

• Monitor return to work program outcomes, including success rates and challenges.
• Work with Human Resources to prepare reports and recommendations to improve program efficiency and employee satisfaction.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary education in a related field (Human Resources) or an equivalent combination of education and experience.

EXPERIENCE:

• 1-2 years of related experience in HR, attendance or disability management.
• Experience within public transit or a unionized environment is an asset.

OTHER SKILLS AND ASSETS:

• Knowledge of return to work theory and its practices and principles; Human Rights (Duty to Accommodate); and employment and labour relations legislation
• Exceptional communication and interpersonal skills to interact effectively with employees, union representatives and management in a professional and tactful manner.
• Strong written and oral communication skills
• Proficient in the use of spreadsheets, databases and word processing.
• Excellent data analysis ability and familiarity with computerized absence tracking and reporting methods.
• Self-motivated and self-directed with strong initiative and the ability to work independently as well as an effective team member.
• Proven ability to meet deadlines and work under pressure.
• Excellent customer service skills.
• Must possess a valid Class “G” Ontario Driver’s license in good standing, with a reliable vehicle. Travel to a variety of Transit sites within the City is required.

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Hybrid

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above  quoting reference #106531 by January 31, 2025  and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

                 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.