JOB TITLE:Recreation Software Support, Co-op Student

DEPARTMENT:  Community Services

NUMBER OF POSITIONS:  1 

JOB STATUS & DURATION: Temporary 4-months(May - August)

HOURS OF WORK:  35-hour workweek / variable hours (Some evening and weekend work may be required to support specific training and development initiatives)

LOCATION:  Hybrid Model – when working onsite, you will report to the location of 8 Nelson Street West

HOURLY RATE:  $21.04 - $25.21 (Year 1 - Year 4)

JOB TYPE:  Management and Administration

POSTING DATE: January 22, 2025

CLOSING DATE:  February 28, 2025

AREA OF RESPONSIBILITY:

Reporting to the Supervisor, Planning and Operational Excellence, this position is responsible for providing support for the City of Brampton’s recreation software, Xplor Recreation. The Co-Op student will collaborate with other members of the Administrative Services team to test features and update documentation, update and create new resources for staff, troubleshoot issues and respond to staff inquiries, and perform audits. This placement will provide hands on experience with our recreation software and support building the division knowledge base. This role will provide experience with problem solving, analysis, and written and verbal communication skills in a software administrator setting.

Work with Administrative Services team members to troubleshoot issues and provide support to staff on recreation software. The following are indicative of the work that will be required:

• • • Testing new and existing features across all staff and client profiles, including detailed documentation
    • Reviewing existing training materials for consistency and accuracy
    • Creating new training materials for staff
    • Testing issues identified by staff to identify root causes, escalating to the vendor as appropriate.
    • Supporting ongoing audits, including system configuration audits and transaction audits

SELECTION CRITERIA:

EDUCATION:

• • • Student must be enrolled in any University or College Co-Op. Proof of enrollment letter will be requested prior to placement offer.

OTHER SKILLS AND ASSETS:

• • • Interest in information technology and/or software engineering.
    • Intermediate level proficiency or better using MS Office Suite.
    • Understanding of software development is an asset.
    • Excellent problem solving, analytical, oral and written communication skills.
    • Demonstrated ability to work both independently and collaboratively with attention to detail.
    • Ability to effectively communicate complex ideas while collaborating and managing multiple projects.

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by February 28, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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