JOB TITLE: Program Assistant – Business Improvement and Compliance

DEPARTMENT:  Office of the CAO

NUMBER OF POSITIONS:  3

JOB STATUS & DURATION:  Temporary, 4 months

WORK TERM:  May - August, 2025

HOURS OF WORK:  35-hour workweek

LOCATION:  Hybrid Model – when working onsite, you will report to the location of West Tower

HOURLY RATE:  $21.48
POSTING DATE:  January 20, 2025

CLOSING DATE:  January 31, 2025     

AREA OF RESPONSIBILITY:

The successful candidates will be working in the Business Improvement and Compliance (BIC) Division located wthin the Office of the Chief Administrator’s Office (CAO). One candidate will work in the Enterprise Project Management Project Office (EPMO) and one will work on the Business Improvement and Innovation (BII) team. Project management and process improvement skills are transferable, thus the successful candidates will benefit from gaining an excellent overview on various projects and programs, as well as the processes needed to support them and other areas within the City. Other benefits include exposure to senior management decision making, performance indicators, honing project management and process improvement skills, and gain a better understanding of business processes and practices in the public sector.

REPORTS TO:
Manager, Business Innovation and Compliance
Manager, Centre of Excellence and Capital Compliance
Senior Advisor, Business Improvement and Innovation

EPMO Job Responsibilities:
• Data gathering and reporting - helping with analysis, project reporting (both internal and external) documents and synthesizing information.
• Project/Project monitoring of schedules, costs, risks, issues etc.
• Assist in the preparation of internal strategic presentations and studies - collecting, organizing and analyzing information from a variety of sources, conducting research, preparing charts, graphs and strategy presentations, drafting and proofing documents.
• Tool/Template development - assist in building project management tools, templates, and databases.
• Assists with other departmental projects as assigned.

BII Job Responsibilities:
• Collect, compile and manage data related to continuous improvement initiatives
• Analyze and interpret data to help identify areas for improvement and assess the impact of our continuous improvement programs
• Assist with the creation of continuous improvement reports, including data visualization and analysis
• Support the implementation of continuous improvement programs and initiatives
• Assist with continuous improvement-related stakeholder engagement
• Conduct research on best practices and trends

Administrative responsibilities:
• Assist in meeting prep: taking minutes, reviewing with organizer, publishing documents, tracking action logs, etc.
• Assist in managing BIC correspondences (email) etc.

SELECTION CRITERIA: 

• Currently be pursuing a Bachelor's or Master's degree in at a post-secondary institution within Ontario, Canada
• Software skills: Microsoft Office Suite (Focus on Excel).
• Results and detailed oriented, with a proactive mind set
• Excellent problem-solving abilities and analytical skills
• High level of initiative
• Strong communication skills (written and verbal)
• Strong technical writing skills would be considered an asset.
• Process focused - ability to identify and implement process improvement opportunities
• Strong ability to multi-task, plan and prioritize workload
• Excellent interpersonal skills and enjoy working in a team environment
• Self-starter, able to work with limited supervision
• Preference will be given to candidates who possess intermediate knowledge of MS office software (Excel, Word, Power Point, Outlook, and Data Base Management (SharePoint) etc.).

These positions are funded through the Canada Summer Jobs Program (2025) and all applicants must meet specific eligibility criteria. For Eligibility Criteria please visit https://www.canada.ca/en/employment-social-development/services/funding/canada-summer-jobs/screening-eligibility.html

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process may be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by January 31, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. 

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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