JOB TITLE:  Coordinator, Operations

DEPARTMENT:  Community Services

POSTING NUMBER:  106509

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Full Time Permanent

HOURS OF WORK:  35 hour workweek  

LOCATION:  In-Person– TBD

SALARY GRADE:  5

HIRING SALARY RANGE:  $86,091.00 - $96,853.00 per annum

MAXIMUM OF SALARY RANGE:  $107,614.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE: January 14, 2025

CLOSING DATE:  January 27, 2025

AREA OF RESPONSIBILITY:

Reporting to the Recreation Supervisor, this position provides operational leadership in the provision of high quality maintenance, customer service, safety and facility oversight to City operated indoor and outdoor facilities. These facilities include community / recreation centre, arenas, artificial ice rinks, swimming pools and specialized recreation facilities.  In addition, the Recreation Facility Operations Coordinator is accountable for the enforcement of quality cleaning standards and monitoring the preventative maintenance of equipment and scheduling staff as well as ordering and maintaining material and supply inventory.

The Recreation Facility Operations Coordinator is required to be available and on call for after hours response, and is required to work evenings, weekends and Statutory Holidays.

Supervises the facilities team. Provides daily direction to unionized, part-time, seasonal and contract operations staff. Ensures compliance with Collective Agreements and Corporate policies. Prepares and reviews job requests, schedules and assigns work duties and reviews and approves timesheets and payroll reports. Ensures staff and external contractors follow all required regulations and legislation and comply with other applicable standards. Provides performance feedback, discipline and is engaged in the recruitment and orientation of new employees. Monitors and provides training to staff.

Quality Assurance. Develops, implements and manages maintenance resources and establishing systems for preventative maintenance, demand maintenance, equipment maintenance, health and safety, energy management, security, asset management, housekeeping management and quality assurance.

Supervises the work of external contractors. Authorizes purchases as per approved purchasing policies and procedures. Monitors and operates all computerized automation systems on-site. Troubleshoots all site systems, recommends and initiates appropriate corrective action. Manages facility based Capital Projects and participates in a multi-departmental team for the implementation of approved Capital Projects. Participates in the development, evaluation and transition of Request for Proposals and Tender contracts. Contributes to city wide multi-department initiatives (i.e. Corporate / Special Events, and projects). Maintains current knowledge of applicable legislation, regulations and related policies for facility operations based on “best practices” and industry standards.  Ensures due diligence of risk management and health and safety training.

Maintains supplies & equipment. Ensures proper inventory of maintenance supplies are on hand, monitors usage and evaluates product cost-effectiveness and efficiency. Ensures all WHMIS and Safety Data Sheet information is accurate to reflect inventory. Coordinates all equipment needs.

Customer Service. Answers queries and responds to requests from internal and external customers and ensures emergency preparedness initiatives are in place for appropriate responses. Liaison with Tenants, and end users.  Researches and monitors trends, customer requests, customer survey results to offer insight for facility maintenance.

Budget. Prepares and monitors operating and capital budgets. Oversees and monitors operational aspects of the budgets to ensure efficiencies, reviews facility audits and identifies priorities in development of Capital Plan for asset preservation / replacement.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary Certification in Recreation Facilities/Building/Property Management (from ORFA/BOMA/IFMA/College or equivalent)

EXPERIENCE:

• 3 years of Supervisory experience, preferably in a unionized environment
• 4 years of experience in working in a facility operations setting, preferably in a recreation environment
• Experience and working knowledge of building systems and related trades

OTHER SKILLS AND ASSETS:

• Knowledge of related legislation
• Ability to work in a changing environment and interest in broadening your experience is desired
• Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships

Mandatory Requirements

• Must have access to own vehicle and driver’s license
• Basic Refrigeration
• Certified Pool Operator
• Standard First Aid with CPR ‘C’
• Smart Serve
• Required to possess and maintain a Valid non-probationary Class ‘G’ Driver’s License with a clean driving record and able to obtain a City of Brampton Fleet Permit

**Various tests and/or exams may be administered as part of the selection criteria.

LI-SE

#LI-Onsite

Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online quoting reference #106509 by January 27, 2025  and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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