JOB TITLE:  Senior Manager, Revenue Services

DEPARTMENT: Corporate Support Services

POSTING NUMBER: 105749 

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Full Time Permanent

HOURS OF WORK:  35-hour workweek

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of City Hall

SALARY GRADE:  9

HIRING SALARY RANGE:  $139,158 - $156,553.00 per annum

MAXIMUM OF SALARY RANGE:  $173,947.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  November 08, 2024 (Posted till Filled)

               AREA OF RESPONSIBILITY:

Reporting directly to the Treasurer, this position is responsible to provide strategic direction and leadership in the management of taxation and assessment, collection services, and development finance and administration. This position will be responsible for building the Revenue Services team into a strategic operation that provides outcome-based, effective and efficient customer service to both internal and external stakeholders. This position will provide decision-making that impacts significant programs, processes, policies and practices to meet the Strategic Plan goals and objectives. As a key member of the leadership team, this role will participate in strategic planning at both the divisional level as well as the provision of expertise to the broader City-wide strategy. This position is responsible for building strong relationships with senior leaders across the City and to become a trusted advisor. Promote an environment of trust, respect, diversity and inclusiveness throughout the organization.

Accountable for the functional oversight and compliance within the following business streams:

• Taxation and Assessment
• Collection Services
• Development Finance and Administration

OPERATION STRATEGY

• • Oversee operational excellence and integrity by establishing goals and objectives to promote optimum effectiveness and ensure implementation of appropriate policies and practices that meet the Service Plan goals and objectives.
  • Build strong relationships with senior leaders across the City and to become a trusted advisor.
  • Build the Revenue Services team into a strategic operation that provides outcome-based, effective and efficient customer service to internal and external stakeholders.
  • Identify and manage interdependencies among a number of highly complex, concurrent innovative or specialized projects and work collaboratively across the organization and Finance division to leverage opportunities.
  • Provide the Treasurer with recommendations on managing critical issues and risks.
  • Participate in strategic planning at both the divisional level as well as the provision of expertise to the broader City-wide strategy.
  • Responsible for the management and direction of all Tax Billing, Tax Accounting, Assessment, and Tax Policy functions for the City.
  • Responsible for the management and direction of all collection activities for property taxes, defaulted Provincial Offence Act (POA) fines, and general accounts receivable owed to the City.
  • Responsible for the management and direction of all Development Finance and Administration functions for the City.
  • Maintain knowledge of all laws, regulatory, judicial mandates, ordinances, legislative various acts, codes and by-laws set out by Federal, Provincial or Municipal levels of government.

PEOPLE LEADERSHIP

• • Lead and be accountable for the Revenue Services team in its day-to-day activities.
  • Lead, motivate and retain a team of high performing employees that is capable of delivering results.
  • Coach, mentor and initiate training of staff to guide their professional development and succession planning.
  • Lead the implementation of opportunities to increase the productivity of the Revenue Services team, reduce risk to the City and increase quality of service to internal and external stakeholders departments.
  • Lead strategic change to meet organizational goals, particularly in aspects related to decision making and generating consensus.

CUSTOMER SERVICE

• • Ensure that the Revenue Services team is providing a high quality of service to internal and external stakeholders
  • Provide qualified strategic and tactical financial advice to staff, departmental clients and other stakeholders.
  • Liaise and interact with government agencies, public and private sector organizations, departments and Council to exchange information and acquire knowledge.
  • Partner with other leaders within the division to ensure alignment and coordination of broader Finance services for the organization.

RELATIONSHIP MANAGEMENT 

• • Build effective working relationships at all levels, particularly with senior leaders in client departments across the City, ensuring the highest possible level of client satisfaction and being established as a trusted advisor.
  • Build and foster strong working relationships and collaborative arrangements with internal and external customers, stakeholders, business and community leaders, sponsors, public and the media

COMMUNICATION STRATEGY 

• • Ability to interact with internal and external key stakeholders, community groups, government agencies, public and private sector organizations
  • Attend Council, Committee and Senior Management Team meetings to represent the section, provide expert advice and recommendations to influence decision-making that have positive outcomes.
  • Present findings and recommendations in a compelling way at the senior level.
  • Review and approve business proposals, reports prepared by staff for presentations to senior management, Council, stakeholders and recommend changes as required to influence effective decision-making.
  • Provide professional consultation, including reports to Council and Committees.

CORPORATE CONTRIBUTION

• • As the senior leader in the section, identify opportunities and challenges and recommend best practice solutions.
  • Act as final review for deliverables developed prior to sending to the Treasurer for approval.
  • Maintain knowledge of all laws, regulatory, judicial mandates, ordinances, legislative various acts, codes and by-laws set out by Federal, Provincial or Municipal levels of government.

BUDGET MANAGEMENT

• • Direct and control the section’s budget, ensuring approvals and spending are consistent with operating objectives to ensure budget compliance.
  • Ensure that all financial and procedural requirements are carried out in accordance with corporate financial policies.
  • Use of effective resource and expense management at all times to meet corporate policies and guidelines.

TEAMWORK AND COOPERATION

• • Ability to foster engagement, debate and discuss building of consensus to achieve Strategic Plan goals and objectives.
  • Ability to work collaboratively within a team environment to achieve Strategic Plan goals and objectives while respecting diverse cultural backgrounds and perspectives.
  • Demonstrate success developing and implementing multi-faceted Strategic Plans for diverse stakeholders with wide-ranging impacts.
  • Promote teamwork and integration across the organization.
  • Demonstrate corporate values at all times.

SELECTION CRITERIA:

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree in Business Administration or other relevant discipline.
• Completion of a CPA designation (CA, CMA, CGA), CFA designation or a Masters Degree in a relevant discipline is a key advantage.
• Completion of the Certified Municipal Tax Professional (CMTP) designation, Associate of the Institute of Municipal Assessors (AIMA) designation and/or Municipal Tax Administration Program (MTAP) certificate is an asset.
•  

 REQUIRED EXPERIENCE:

• 7-10 years progressive financial/accounting experience preferably in both a public and unionized environment is an asset
• 5-7 years leadership experience; Ability to lead, influence, direct and motivate staff
• Senior management experience in a large highly diversified public or private sector

OTHER SKILLS AND ASSETS:

• Ability to interact with internal and external key stakeholders, community groups, government agencies, public and private sector organizations
• Strong diplomatic, facilitation, influencing, collaborative and consensus-building skills Expert knowledge of Municipal, Regional, Provincial and Federal Governments, applicable Legislations and awareness of current social, economic and political priorities

 **Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request

               Interview:  Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply quoting reference #105749, and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition. LI-GM

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