JOB TITLE:  Coordinator, Key and Access Control

DEPARTMENT:  Public Works & Engineering

POSTING NUMBER:  106393

NUMBER OF POSITIONS:  1

JOB STATUS & DURATION:  Temporary 8-months

HOURS OF WORK:  35-hour workweek

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of City Hall.

SALARY GRADE:  3

HIRING SALARY RANGE:  $67,530.00 - $75,971.00 per annum

MAXIMUM OF SALARY RANGE:  $84,412.00 per annum

JOB TYPE:  Management and Administration

POSTING DATE:  October 8, 2024

CLOSING DATE:  October 15, 2024

AREA OF RESPONSIBILITY:

Under the direction of the Supervisor, Security Systems, the Coordinator, Key and Access Control is responsible for the day to day operations of all City of Brampton keys, overseeing the development, implementation, administration, and maintenance of cohesive and adaptable mechanical and electronic access control strategies and systems City-wide.  This includes, but is not limited to: keys, key software, high security cylinders, access cards, access programming, audits, reconciliation, various reports and basic system programming.  The incumbent will consult with internal departments and external suppliers to ensure; effective security locking controls are applied, key management is maintained, and customer service is met throughout the city.  Creating and storing Security system back-ups.  Additional responsibilities will include; conducting audits and investigations into non-compliance by City Staff and contractors,  traveling to room destinations and city facilities when needed, working closely with other departments to coordinate key and card access projects as required, data input is a major component of this positions as well as accuracy and precision are extremely important for maintaining city records.  Other duties as assigned may be required.

KEY RESPONSIBILITIES

1. Physical Key Control

• Coordinate and process key requests for the issuance, control and management of keys ensuring requests are complete, authorized, and filed.
• Routinely audit key inventories to verify that all keys are accounted for and are in the possession of correct owner(s).
• Ensure key requests are for genuine reasons and not for convenience.
• Collect and securely store/dispose of keys and cores that are no longer required by the user(s).
• Reviews plans for new construction projects with stakeholder representatives to ensure that necessary access control systems and equipment are properly specified and installed.
• Assists in the development of practical, workable, and cost-efficient access security policies for the City; serves as technical liaison to Security policy makers.
• Make sure keys that have no assigned owner (Shift keys, maintenance keys) are securely stored and signed out by users as per city policy.
• Program and maintain electronic key boxes at city facilities.

2. ID and Access Card Processing

• Coordinate and process all requests for the issuance, control and management of access control cards and corporate identification cards to all City users.
• Process and verify ID card requests.
• Create and program physical ID card (print and program).
• Reconcile database at regular intervals to verify it is current and correct (i.e. Personnel changes, access requirement changes).
• Update access levels to reflect changes in use.
• Work with departments/sites to discuss access levels and time zones.

3. Key System Structure Control

• Maintaining keyway bitting charts/database (i.e. key design software)
• Maintain System Structure (Grand master, building master, mechanical master etc.)
• Work with facilities, Building Design and Construction to plan key systems designs for new and modified spaces
• Maintain database of key blank serial numbers
• Maintain inventory of key blanks, and cores
• Maintain database of lost and destroyed keys and cores

4. Security Systems Back Ups and Archiving

• Implement and adhere to industry best practices and standards for the collection, storage, management and processing of all records created by Security Services which includes confidential incident review material that may contain private information regarding City staff and or City contractors
• Completing backups of Security Services system
• Maintaining and delivering Back-up kits to storage locations
• Testing back-up media (hard drives)

5. Audit and Investigations

• Develop and implement an ongoing audit program to reconcile and audit keys throughout the City for compliance of the key and access control processes and policies
• Conduct investigations in collaboration with business unit supervisors and manager for non-compliance by City staff or contractors.
• Review and analyze confidential requests for key and access card history related to staff investigations (union and non-union)
• Designated point of contact for the collection of keys and disabling access card as required when an employee’s exits the City

            SELECTION CRITERIA

• Post secondary education in law / security
• 3-5 related experience working in security
• Experience with programming access control systems (RBH AxiomV preferred)
• Experience working in/with public sector
• Experience with electronic key systems (Morse Key Watcher preferred)
• Experience auditing of keys and access cards

OTHER SKILLS AND ASSETS:

• Comprehensive knowledge of keying systems and protocols
• Ability to monitor and/or maintain quality control standards
• Knowledge of master key systems:
  • Design
  • Bitting
  • Structure
• Skill in the use of computers, preferably in a PC, Windows-based operating environment
• Ability to plan, implement, manage, and control electronic key card systems
• Analytical, evaluative, and critical thinking skills
• Project Management experience and methodology; ability to stay organized and schedule inspections and testing at many sites
• Ability to resolve customer complaints and concerns
• Conduct key and access card audits
• Ability to identify and resolve problems effectively demonstrating understanding, flexibility, good judgement, tact and diplomacy
• Demonstrated ability to coordinate multiple tasks with conflicting priorities under pressure of deadlines
• Ability to work variable hours due to 24/7 security operation
• Ontario Class “G” Driver’s License

AA

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Applicants who do not meet the educational requirements but have direct related experience may be considered.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.  Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.  

If this opportunity matches your interest and experience, please apply online by clicking the button above OR at: www.brampton.ca/employment quoting reference #106393 by October 15, 2024 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions.  Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question.  All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable.  The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use. LIL-AA

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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