SUPERVISOR, SECURITY RISK MANAGEMENT
AREA OF RESPONSIBILITY:
Reporting to the Manager, Security Services, the Supervisor, Security Risk Management is a leadership position responsible for the planning, development, implementation and maintenance of proactive crime prevention and community outreach programs, investigations, security analytics and city-wide security and awareness training. This position will collaborate with various internal and external stakeholders to conduct security audits, assessments and inspections to identify environmental security and safety procedures and risks and make appropriate recommendations for enhancements consistent with Crime Prevention Through Environmental Design (CPTED) concepts. This role supervises people and resources to meet day-to-day operational effectiveness and corporate service standards.
The Supervisor will work with internal and external partners in order to create an environment that promote our facilities, parks and programs as a safe place to work, play and enjoy. Additionally, the purpose of this position is to support and execute the mandate of the division by utilizing proactive and preventative measures.
- Supervise and monitor the quality of service delivery of proactive crime prevention and community outreach programs, investigations, security analytics and city-wide security and awareness training and related activities to meet operational effectiveness and corporate service standards.
- Develop and implement security risk assessment methodologies and procedures, ensuring that security staff utilize them effectively and appropriately to identify, report and mitigate risks.
- Designs and delivers a comprehensive city-wide security and awareness training program available to all City staff by developing clear and concise lesson plans and training material to educate City Staff on best practices around safety and security.
- Lead the development and implementation of an information intelligence collection plan and function that will allow security staff to accurately assess threats and risks
- Conducts and coordinates investigations of incidents or threats that occur on or in relation to lands, buildings, or property owned, leased or otherwise controlled or operated by the City
- Develop & manage Community Outreach Program which engages the public & other stakeholders by fostering good relations with security professionals as well as participating in special events that connects us with our community
- Responsible for the risk assessment of events that may affect the normal operation of the city. Once a full risk assessment has been completed, deploy adequate staff and resources from internal and external sources to attend event.
- Attend and represent department on various meetings to present reports, recommendations and respond to enquiries for defined programs
- Establish and implement relevant standards to support defined programs.
- Makes appropriate arrangements for Paid Duty Officers from Peel Regional Police Service and/or external Security agencies, to ensure appropriate staffing levels are in place to provide safe venues for VIP’s, controversial speakers
- Assess, monitor performance and discipline as required to meet operational effectiveness.
- Supervise staff, prioritize and organize daily work direction to meet operational effectiveness.
- Supervise, coach and provide guidance to promote effective employee relations and encourage increased morale, innovation and productivity to meet operational effectiveness.
- Interview, recruit and hire staff to meet operational effectiveness.
- Communicate effectively and establish links with stakeholders and operational partners to identify needs and evaluate alternative business solutions to meet the service/work plan goals and objectives
- Build and maintain a relationship with City staff, community groups, organizations, public, local law enforcement, contractors, cross-functional departments, team and management in a professional manner to support coordination and ensure a thorough understanding of operational needs.
- Liaise and interact with government agencies, public and private sector organizations, departments and stakeholders to exchange information and acquire knowledge.
- Handle and resolve issues and enquiries to meet corporate service standards. Escalate complex issues to appropriate level.
COMMUNICATION AND REPORTING
- Present and convey complex concepts and conditions to stakeholders; develop documents, correspondence, reports, proposals and make recommendations to management for effective decision-making.
- Keep management informed of activities and initiatives; recommend solutions for effective decision-making.
- Stay abreast of market, industry trends and evaluate current programs, processes and practices to recommend solutions that improve business processes, service solutions and best practices.
- Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
- Responsible for the crime prevention budget, including timely delivery of accurate variance reports, reparatory and final budgets
- Provide input on budget requirement to support anticipated business needs.
- Supervise and monitor current budget of expenditures and ensure budget compliance meet necessary sign-offs and approvals.
- Use of effective resource and expense management at all times to meet corporate policies and guidelines.
TEAMWORK AND COOPERATION
- Lead and manage projects and program initiatives at all levels within the organization
- Represent the team’s priorities on community committees
- Support approved departmental operational goals and objectives
- Work well within diverse groups to achieve common goals and objectives that meet operational effectiveness and corporate service standards.
- Demonstrate corporate values at all times.
- Participate as a member of cross-functional team.
- Post-secondary degree or diploma in Law Enforcement or equivalent in related field
- 5-7 years of related experience, preferably in both public or unionized environment is an asset
- 3-5 years supervisory experience; Ability to Supervise, guide and motivate staff
- Demonstrated ability to effectively deliver training and education in Crime Prevention.
- Sound knowledge of security operating methods and security requirements in relation to physical protection of persons, equipment and property.
- Ability to identify and resolve problems effectively demonstrating understanding, flexibility, good judgement, tact and diplomacy.
- Excellent supervisory, team building and facilitative leadership skills; coaching and mentoring skills.
- Effective presentation and public speaking skills
- Have excellent conflict resolution skills
- Project Management experience and methodology; ability to stay organized and schedule inspections and testing at many sites
- Good understanding of Perspective incident report writing software
- Experience in developing lesson plans
- Excellent public relations and communication skills (written and verbal)
- Practical knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
- Strong Customer Service and People Management skills; Interface with internal and external customers and stakeholders to meet corporate service standards
- Strong Presentation skills and knowledge of public speaking techniques; Facilitate concepts in a clear and concise manner
- Strong Organizational skills; Detail oriented, well organized and able to prioritize complex tasks and meet critical deadlines
- Strong Analytical skills for complex problem solving
- Computer proficiency in Microsoft office/software
- Ability to work variable hours due to 24/7 security operation
Exciting things are happening at the City of Brampton. Watch our Join Our Team video to hear what our employees say about working here. For insight about Brampton’s future, take a peek at what renowned urban planner Larry Beasley has to say.
**Various tests and/or exams may be administered as part of the selection criteria.
**Starting Salary: $87,514.00 per year (negotiable)
Job status: Permanent
Job Type: Non-Union
Applications must be received by: September 28, 2018
Alternate formats will be provided upon request.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment quoting reference #103069 by September 28, 2018 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.